Tony's Pizza — Restaurant in New York

Very poor customer service. I ordered 60$ worth of food and half my order is delivered. I call and hear oh the delivery guy left it, “what do you want me to do?.” This is from owner. I don’t want cold pie and warm chicken. Have the decency to apologize, offer a discount, do something. Instead he acts like I’m a problem. Blaming the delivery person you hired and saying, “these guys smoke weed and forget,” is not my problem as a customer you hired him. It’s also disrespectful I don’t know what he meant about these guys...very suspect. In any case not the customers issue that’s a business decision you make and not my personal concern, my concern is getting my food delivered hot and all at once. It’s not the first time this has happened but will be the last. I order from them at least twice a month. Kids like pizza. This will be the last time. Believe, they do not know what good customer service is, they care nothing for customers and they are nasty. The food is ok mainly ordered for the kids because it’s nearby. They don’t know we can order seamless and other sites now. They are not the only option. I will be ordering pizza and party trays of wings elsewhere. He thinks he has a monopoly on pizza but it’s soggy and greasy on the bottom when delivered. They won’t...

This place is HORRIBLE NASTY DISGUSTING and I'm not talking about the food! The DAMN employees are nasty up in the front they handle the customers take their money then want to go put cheese on a beef patty or extra cheese on a slice! they don't even wash their hands and they don't even use gloves! I've seen this more than once. One day I was waiting for an order I placed I was starving and as I'm waiting there someone cancels their order and the dude behind the counter takes his nasty dirty hands removes the sausage and peppers from a baby pie and puts it pack to sell! I never went back to this place again never again i don't care if I'm starving to death!!!!! I wish there was an option for no...

I called yesterday and the employee on the phone taking my order was very unprofessional. He was busy taking a customer while trying to write down my order. Putting me on hold for a small order of two pies, i could hear him counting off change to give someone. By then he hasn’t even said “hold on a moment” yet. I then asked a simple question, he proceeded to answer with “ you never ordered from Tony’s before? You don’t know how this works?” Obviously if I knew the answer to my own question I wouldn’t have asked. I then hang up the phone and ordered elsewhere. Attitude was just disgusting. Oh yeah and why is it $30 for two small...