Last week was my husbands birthday and he just wanted a simple beer and pizza night. So we wanted to try a new place with good reviews and after reading these reviews we decided to order from them. It was the worst night ever! We ordered 1 Large cheese pizza and french fries. Thats it, and it was a wednesday night, not a weekend night mind you. After a HOUR went by and the delivery guy didnt show yet we called and they said "oh the guy is out now it wont be long hes just delivering to another house he'll be right there" then the driver calls from his CELL and asks if everything is ok and he'll be there soon. It was so so awkward a place should never ever have the kid driver call unless there is a problem with the delivery or you arent answering the door. It was as if he was talking to one of his friends. I am paying for a service, not to have a conversation with some kid. He was totally unprofessional. Surprise surprise, he gets there 25 mins later. He hands my husband the pizza and after we paid he starts walking to his car, we had to ask for our order of Fries and was like "oh you got fries, yea ok hold on". Great service. For a Large Cheese pizza and fries, 1 hr 25 minute wait, on a wednesday.
Here is the best part - the pizza wasnt even warm it was COLD and the fries were only warmish. The pizza had soooo much cheese and greese that it made my stomach upset.
It completely ruined my husbands birthday and it didnt even taste "OKAY" it was bad! And I'm not saying that because I was mad about it, it honestly was horrible and cold. Never go here ever. I wish I got my money and...
Read moreAdding a tip without the customer's knowledge or consent is stealing! I was a regular here for 2 years. My name is Jessica, I ordered for me and my daughter all the time. I've always tipped well, even when there were mistakes. The last time I ordered delivery, the man on the phone added a tip on my card without my consent. I know this for sure because I had previously tried ordering through the website and my total was $21 including delivery fee - with a 20% tip it would have been $24.50. The website wasn't working, so I called instead. When the man gave me my total, he said it was $24.50 and THEN asked if I would like to leave a tip. I got suspicious and told him I would add the tip when the driver got here so I could see my receipt. I thought maybe their prices had changed. When the delivery man arrived without a receipt (very unusual for a credit card order) , refusing to show the paper that was in his hand, I asked if he would like a tip - and he shrugged it off and said no. That only confirmed my suspicion. He said his boss would "text me the receipt" I waited over 3 days and that never happened. What delivery driver doesn't want a tip? One who already stole theirs, that's who. Little did he know, I had $5 cash waiting for him, but he chose to steal $2.50 from a woman at the park with her daughter. Some people will call the police - misuse of credit card authorization is a crime. But you can keep your $2.50 and lose a customer. I will never order...
Read moreWe got a cheesesteak, it was very good. but it's the little things that rub me the wrong way. we get cheese fries. and you get a nice big container of fries. then you're given maybe a 1.2 oz cup of cheese. It just doesn't match the order of fries, there's no way there's enough cheese there. So, I asked for another one. That will be a dollar please. If you're going to nickel and dime me, then I'm not going to come back. We went to Pat's Select not long after, and get the same thing, cheese fries. Nice 3 and 1/4 oz cup of cheese. That's reasonable. just saying, don't nickel dime your customers. see it as pennywise and dollar foolish. Also, the trash can is disgusting. it looks like it's been there since the 1800s. again it's the little things. what does it take you to get a new trash can or paint that one up and make it look nice. it's just a turn off. too many look over the little things and that's what matters because if you care about the little things then we know you're caring about the bigger things. also not sure if this is something that you have control over but the parking lot look really dirty. The lines you can't even see on the blacktop because they're...
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