Ruby Tuesday — Restaurant in Niceville

The food was good, my steak was a little too burnt on one side for being medium, but no biggie. My biggest concern though is that the place smells like a dirty dish pit mat. I used to waitress and for anyone who doesn't know, this stinks. I believe it's because of the AC units, because you can feel the humidity in the place and even see it on the walls, especially the front wall of the dining area that overlooks hwy 20. The decor is so mismatched as well, holding no direct focus of style. I miss the old look they had!

UPDATE: 5 months later we decided to give this place another try and was severely disappointed again. The crab dip was bland, My 6oz ribeye was questionable in size being aware that it shrinks while cooking, the zucchini was overcooked and mushy, and the "roasted" corn tasted straight out of the can into the microwave with butter. The full rack of ribs was alot smaller than they used to serve, as well as the "double" portion of onion rings as the side. I asked for the special sauce on the side for my son, and they put the cheese on the side also, only putting chicken in his tacodillas. The waitress was nice, but non very attentive. We cut her a break because she was newer. $95 later and we left still hungry. We won't be going back.

UPDATE 2: I was coerced to go back to Ruby Tuesday with my family 3 months later, so I decided to just do the salad bar and soup, since I didn't care for any of their other food I tried. Another big mistake. I ordered the broccoli cheese soup, and it tasted watered down with hardly any cheese flavor ( I was convinced it came out of a bag, honestly). So I decided to add some cheese from the salad bar to it, and allowed a few minutes for the hot soup to melt it. It didn't melt, which tells me they don't use real cheese on the salad bar, and the texture shows. Their "ham" is questionable, also. Though the salad bar veggies were fresh, their other salad options were just gross. For being such a "nice restaurant", this place has gone down hill greatly in their quality of food since I worked there 20 years ago. Most of their food now is processed, canned, premade, and frankly is the equivalent of hospital cafeteria food, and it shows in more...

Ate here recently with a friend and upon entering the building we were immediately gawked at for our appearances. The waitress was slow and extremely rude. The food was over priced, cold, and way too salty. The lettuces at the salad bar were wilted and slimy. Overall a horrible experience and will not be returning I wouldn’t recommend this place to anyone! Returned last night August 1, 2019 with my husband and daughter and all three of us have food poisoning from the beef this restaurant served last night. My husband had the peppercorn ribeye with mushrooms and Asiago cheese. Had to send it back once due to it being over cooked and having an odd texture and taste. Second steak is brought out and was a smidge better than the first but was still off. Before we made it home he was vomiting. My daughter and myself both had the sliders and I even noticed an odd taste and smell to the beef. My husband, daughter, and myself have spent the day sick as a bunch of dogs. Do yourself a favor and steer clear of this establishment. Some places are not worth a second try and this is most definitely one of those places. $80...

I usually love this restaurant but recently found out I can’t have gluten. I told the sever about the gluten intolerance and asked if a menu item had gluten in it. She responded with “I’m not sure. We would only know if we check the box but if we don’t have it then I won’t know. I can ask if they have the box or you can go online and look up a gluten free menu.” I was not offered a gluten free menu at the restaurant, the regular menu did not indicate gluten free options, my server did not know about gluten content nor did she recommend gluten free options, and it appeared the cooks were unknowledgeable as well if they relied solely on the box for allergen information. I’m very disappointed that the work of figuring out my options fell on me as the customer with no help from the staff. Gluten is a common allergen to many, but there was nothing offered except an online menu for me to find while I was trying to enjoy a meal with my husband. I encourage you to find a friendlier option for your customers so that dining with you...