Sabor A Café Niles - Steakhouse & Live Music Venue - Family restaurant — Restaurant in Niles Township

Horrible service and mediocre food. Any rating over 3 stars is definitely a friend or employee because no one in their right mind would rate it higher.

I don’t mind spending a few hundred dollars on a good meal, but the worst feeling is paying almost $300 for an extremely unpleasant experience. The food was mediocre - and for a place that calls themselves a steakhouse they served overcooked steak. I had the grilled chicken which was also overcooked and extremely dry - basically dust. The sweet plantains ordered were undercooked and raw in the middle. Food quality concerns were brought to the attention of the staff who didn’t care to remedy the situation - they didn’t offer to finish cooking the sweet plantains or bring out a different batch, just a look of being bothered to even hear that the cooking was subpar.

As bad as the food was, the service was even worse. We had a waiter that wasn’t knowledgeable at all about the menu, which we were understanding about, but he didn’t even bother to try and track down answers for us. This waiter did not come check up on our group of 5, not once! He stood back by the bar area the entire time chatting it up with his friend the bartender. We had to call him over to help us on 4 separate occasions, one to be able to place an order, one to address the undercooked food, and twice to ask for the check. At one point, we could see he had the check in his hand and is chatting it up with his friend instead of bringing it to us. We literally had to call him to bring it over. Completely ridiculous. All of this was of no concern to him though because of the mandatory 20% tip for groups of 5 or more, which I knew about ahead of time and didn’t care - but it feels extremely wrong to leave a $50 tip to someone who treated us so poorly! And if the business was thriving and it was busy, I would have some slack on the service, but definitely not the case. There were more open tables than not and after visiting once, I now see why the business was so slow!

They claim to have live music - I even called before making the reservation to confirm there would be live music for Mother’s Day - and despite them claiming there would be a guitarist/musician, they didn’t.

As a local guide on Google, trust me when I say there are plenty of better steakhouses within a 5 mile radius - take your...

Went here on a random whim on a Wednesday night. The bartender Charlie was also our server, and he was fabulous!! We have some restrictions when it comes to drinks and he was so friendly, attentive and accommodating and even though he had to change up the drink recipes for us a little the drinks were phenomenal! We started with Mojitos, went to Blushing Basil Caiprihinas, and ended with a smoked old fashion (you get to pick your choice of flavor for the smoke which was so fun) and a red sangria. Charlie makes a mean sangria!

Food wise we ordered empanadas, calamari and mango ceviche to start. The empanadas were out of the world! The crust on the empanada was unique to what we’ve had before and they were crispy hot and delicious, the green sauce they served the empanadas with I forget the name was outstanding, we ended up putting it on every single thing we ate. The calamari was good as well. The mango ceviche was good if mango is your thing, we enjoyed it but the empanadas stole the show for appetizers.

For our main course we ordered the Parrillada. It came with 3 steaks. A ribeye, NY strip, butt steak ,chicken and chorizo and MY GOD. The steak was cooked to perfection and delicious. Chicken was grilled perfectly, it also came with these very crispy curly fries which we absolutely loved and two sides. It came with chimichurri as well that we ciuldnt get enough of and overall the meal was nothing less than Phenomenal. You could taste the freshness in the ingredients from the meal to the cocktails.

The environment itself is beautiful and we had the pleasure of speaking with the owner, who was so kind. They have a nice stage for a selection of live music they host on weekends and we can’t wait to add this to our regular rotation of...

Went there on Father's day with my husband, and after being seating in the mostly empty dining room, we waited almost 15 minutes before anyone came over to our table. Food ws ok, not amazing. Our waiter seemed to be distracted with another table of friends or coworkers and barely came over to ask if we needed anything. Whenever we did need something we couldn't find him so we were forced to flag someone else down. After finishing our meal we waited, and waited for him to come over and offer dessert, but that never happened bcz he was too wrapped up in conversation with the other table. We then finally flagged someone else down for our bill, and she must've told him, so he came over with the bill about another 15 to 20 minutes later and I was still hoping he would mention dessert, but he never did. He ws more interested in getting back to his table of friend's friends, in fact as we were walking out he said goodbye and thank you, as he stood at the table where he had spent all of his time. There ws no real entertainment, which I found odd considering it ws Father's Day. I though for sure there'd at least be a local band, but instead we had a guy playing guitar while controlling other music sounds with his feet. I could go on and on about the experience but this ws enough for me to never go back. Customer Service is non existent. Horrible service,...