Starbucks — Restaurant in Noblesville

Terrible and very slow starbucks. Came through drive thru during the early part of afternoon and advised I would be using a split transaction cashier acted like she didn't know how to process 2 cards any place of business accepts multiple forms of payments if need be which was red flag number one, then she just casually starts taking drive thru orders while not even handling our issue first, we then were able to do separate orders to make it easier for her to understand what to do, in the process I scanned my rewards app for the transaction with the split payment and she didn't rescan it for the separate order so I did not get my points properly for the drinks, also asked for frap chips in the drink as well as on top and that instruction seemed to be too hard for them to understand, I then called immediately to speak to the manager who acted just as incompetent as her cashier when I asked for the GM's contact information or atleast give her my info to have them call me not only did she lie but she refused to also provide me with her name because she didn't " feel comfortable" whatever that means. I called the store on 131st street who seemed to have no problem giving me the GM's contact information to complain. I will NEVER be back to this location they are slow anyways and they need to get a better drive thru person to understand substitutions and add ons to orders and also lastly learn how to process split transactions while also multitasking to take care of other orders at the same time. Do better starbucks I spend too much money a week to be treated this way. Noblesville is starting to become horrible with customer service or is it because I'm...

Every time I go to this location I get massive attitude and anxiety am either asked to “pull back around” for my mobile order or just get rude comments, thrown my way because I’m mobile ordered and got in line. If you can’t keep up with mobile orders, then turn them off. If I were to get in line and order at the speaker of the drive-through, you would make my drink in that order anyway, so find it really hard as to why they continue making you feel bad for mobile ordering.

I don’t even attempt to go inside to get my drink because they make the drive-through a priority versus inside mobile ordering, which is ironic enough in itself. But the two times I have ordered inside have been 15 minutes prior to Me arriving at the location for me to then wait an additional 15 to 20 minutes for my drink to be made with no one in line in front of me

Also, my Drinks are rarely made correctly. I’ve never seen a Starbucks run...

Every time I come to this location my drink is made wrong. The people working are great and friendly, so I feel bad to even complain. I have a lot of respect for Starbucks workers. I’m sure they deal with difficult people all the time so I just accept the messed up drink. I ordered a Matcha Latte and it was all milk and barely any matcha. I’ve ordered multiple times from this location and each time it tastes different and looks different. It’s barely green. Asked for oat milk twice and 2% was used both times. I’ll order a refresher with lemonade and I’m given one with no lemonade. I even asked for water with a lot of ice and they gave me water with no ice. I don’t know what’s going on here but I will not be returning. It’s unfortunate because this location is closest to me, but I can’t keep paying for...