Subway — Restaurant in North Carolina

I came in today to get my family dinner. We don't get out much because everything is so expensive these days. But we received coupons in the mail so we decided to go. I placed my order for 4 footlongs I had a coupon for 3 footlongs for $17 something! Got everything made presented the coupon just to be told they don't accept them but did offer 15% off instead which was way less then the coupon savings of course and I still had to give the coupon to them! So I ended up spending over $50 just for 4 subs and 2 large teas! I really wanted to just walk out but the sandwiches were already made and I'm just not that kind of person. So I was just very disappointed in the fact the don't accept coupons. That really says something about the owner quite greedy if you ask me! I'm paying over $10 for a damn sandwich and I couldn't even get extra mayo or vinager I asked for it and when I glanced over she was closing it up so I couldn't tell till I went to eat it it was so dry I couldn't taste any mayo or vinager AT ALL!! the owner needs to step up and get with the times and do better at training people on how to make a sandwich and show them how to evenly distributed toppings, and to not put it all in the...

We went at 6pm Feb 3, 2025. We travel a lot and have been to many restaurants. Banner Elk Subway really impressed me! The 3 employees, Trey, Michael and Bayleigh were the complete oppposite of what you hear about young folks being lazy and not wanting to work. They were SUPER friendly. Michael and Bayleigh made fantastic sandwiches and were so patient with my indecisiveness. Trey asked me if I liked football and so we talked about which college and pro teams we liked. The 3 worked together like best friends and seemed appreciative of not only having a job, but of the customers. Obviously, they have been raised right and have a manager who appreciates them. They probably could teach customer service classes to local folks, starting with Bella's crew next door, as all the times Ive gone there, I only had one really nice waitress. Stay positive and do not let the mean customers change who you are! Thank you for the...

Guy named Matt Loadman, extremely rude, please don't ask him to customize your sandwich. It is one thing to not understand what the customer wants but completely unacceptable to be rude to customer when you are in the food industry and customer service. Simply wanted the meat we paid for on one half of the sandwich and the veggies on the full sandwich. Said we woul be chaged for double meat AND A VEGGIE SUB. Instead he slammed ingredients on to all 4 sandwhichs that were made and displayed a piss poor attitude while doing it. Sorry for the owners that there franchise is displayed in this manner, even if this is a 1...