Popeyes Louisiana Kitchen

This place gets not even 1 star! They need new management! I placed an online order to pick up from the drive thru at 5:14pm, I figured to give them time to get my order ready, I pull up thru the drive thru at 5:42pm tell them I’m picking up an online order and the lady rudely says “ your order is not ready you need to come inside”. I then said ma’am I placed my order for drive thru pick up for a reason. She said you need to come in or your order will be cancelled your choice. I went in as instructed and asked for a manager , the lady attending the drive thru was the manager named Zaida ! I told her that wasn’t a way to treat costumers, she immediately took off her head set and slammed it on the ground and began cursing in Spanish infront of my child and all other customers that were there. She started to argue back and forth andREFUSED to give me my order, an order that was already paid for. She asked me to get out the store because she wasn’t giving me my order. ZAIDA you need home training and do not need to be serving people you don’t deserve to even work there , probably the only job you can get that allows you to be Unprofessional and ghetto!!!! Popeyes you need to do better I will not give y’all my money anymore. I’m still waiting to get a refund back since ZAIDA refused to give me my order or refund!!!! Just ghetto all over the place!!! Disgusting human being!!!!