Burger King — Restaurant in North Haven

place is pretty clean. unlike some other BK's that give me the skeeves. i mean, i know just about 99% of fastfood restaurants are not stellar, but i've yet to get nauseas eating here. i'm a fan of the impossible burger. and they usually have it done by the time i get to the window, whereas when i order the regular veggie burger, i 100% of the time am asked to pull up and wait. i hate doing that but i don't argue with people who are handling my food. it's right off I-91, and on washington ave, which is a main road in north haven. pretty busy at lunch time but moves quickly. i don't like the new cookies. they are too much like an imitation of mcdonalds cookies, only not as good, never warm...if you're going to copy someone, do it right or do it better. when they had the spudnick (sp?) cookies, at least they were ALWAYS warm. like, always!

2024 - so I went inside for the first time. Ordered my impossible burger and cookies. The cashier asked if I wanted them heated up! They've NEVER asked that on drive thru. So I thought, of maybe they don't bc the drive thru had time constraints. So I was happy to get my bag. Reached inside for my sweet treats, and they were stone cold! I was...

Ah, Burger King. Both the joy and downfall of my childhood, come back to haunt me in my late twenties. I frequently take the bus between Boston and New York City, and for whatever reason, the bus company has decided that the pit stop should be at BK.

I will give this particular location two points of praise: consistency and speed. They regularly get hit with a wave of 15-25 people who need to be back on the bus in 15 minutes, and I've never seen them struggle, break a sweat, or make a mistake. Unfortunately, I can't rate the location without rating the food, which is truly foul. Almost every menu item is an utter affront to the Lord. Spooky burgers. Saccharine shakes. Just... Please don't eat this food. Don't be me 20 years ago, eating whatever my mother put in front of me. It's not 2000. You're not ten. The bolt bus gods are not your mom. Smoke legal substances in the parking lot, go back to your seat, and get on...

I had a really disappointing experience at this Burger King. First off, the service was extremely slow. I waited over 20 minutes for my order, even though I was the only one there. And by the time I finally got my food, the burger was lukewarm and the fries were soggy and tasteless. To make things worse I never got the chicken nuggets I ordered. The staff seemed disorganized and uninterested in providing a decent customer experience considering the fact they were high school students. One of the staffs was on their phone the whole time & didn't even bother to assist the other staff in helping prepare my order. This location clearly needs better management and more attention to quality control. I won’t be coming back anytime soon I wish I could give this location zero...