Surge Fitness Center — Local services in North Haven

The gym itself is nice & the staff inside is nice, this review is about the company they use for billing and subscriptions. I signed up for a 6 month membership. One would think a 6 month membership means it ends after 6 months right? but no. they automatically renewed my membership even though when i login to my account it says "No" next to auto renewal. So i was charged for this month on the 9th. I called today, the 10th, to ask for a refund and they said no. So i said okay cancel my membership. I was told that there is a $37 fee to cancel, and that i have to cancel with 30 days notice. So I will be charged ANOTHER $37 for my month of October because today is the 10th & my billing is the 9th of every month, SERIOUSLY? I am leaving for military training and will be across the country and unable to use this gym. I'm disgusted by this company's customer service & lack of empathy or care for its customers, not to mention its military service members. I asked to speak to a manager or higher up and just got the exact same automated email response that was sent to my previous email. They do not care about their customers in the slightest and are only after money. Don't bother with them!!!!!...

I’ve been coming to Surge Fitness Center in North Haven for over a year, and it’s been a great experience! The gym is always very clean, and they have plenty of treadmills and ellipticals available, so you never have to wait. They offer a variety of classes throughout the day and evening, which is a nice option.

This gym seems to cater to the over 55 crowd, with programs like Silver Sneakers and low-impact classes. However, I’ve noticed a lot of college students in the evenings, likely due to the affordable membership pricing. The facility also has some great perks like hydro massage chairs, saunas in the bathrooms, showers, and tanning options.

One unique feature I really enjoy is the book swap, where you can leave or take a book. It adds a nice community feel to the gym. Overall, it’s been a fantastic place...

⭐⭐⭐⭐⭐ 5/5 Stars Surge Fitness Gym is absolutely fabulous! The facility is spotless, and the equipment is top-notch — everything is well-maintained and in excellent condition. It’s clear the team takes pride in creating an exceptional workout environment. The gym offers a wide range of workout classes that cater to all fitness levels, and they are always motivating and high-energy. A special shout-out to Kathy . for her outstanding strength training classes — they’ve been instrumental in my fitness journey. Her expertise, encouragement, and challenging workouts have truly helped me reach new goals. I highly recommend Surge Fitness to anyone looking for a clean, professional, and inspiring place to work out. Whether you're a beginner or seasoned athlete, you'll find everything you need...