Dunkin' — Restaurant in North Lauderdale

Just moved to the neighborhood about a month ago and came across this Dunkin’ Donuts, which is right down the road from us. Had a really good iced latte the first two times and every time after that it’s been going downhill. Not only the quality of the drinks but also the customer service. Always greeted with an attitude and when you get to the window it’s even worse. Employees seem like they don’t care about their jobs. When I politely asked the young lady if they could make me a new drink because they gave me the wrong one, she gave me a nasty attitude and proceeded to yell at them to remake it. However, I was given back literally the same drink pretty much. Anyways, I would recommend going right down the road to the other Dunkin’ Donuts, which is much better.

Edit: I came here two more times after posting this review and still same issues. They do not know how to make the drinks properly at this location. Owner should immediately come out and train everybody properly. Will not come...

I went to buy ice cream at kaskin Robbins. I am not use to the menu and the flavors for the ice cream are not posted. I kindly ask the gentleman at drive through for the flavor. Je told me that they have all the flavors. I told him that I am not familiar to their ice cream if he could help me with some names. A woman by the name of Nay yelled at the speaker “why don’t you go to the website to to get the flavors!” I was shocked. I told her that I don’t think she was addressing me. When I pulled up to the window I paid for my ice cream and I asked the gentleman to give me the manager’s phone number and the name of the lady who was rude to me. He went to the back and came back 5 minutes later with a piece of napkin with a phone number that is not working. When I asked him for the lady’s name he told me Nay. I tried to reach the manager by the name of Amanda he told me, the phone number is not working. I find the service very poor. I will...

Unprofessional, rude, no customer service. I requested my receipt after receiving my purchase and the Young lady at the drive-through stated that there is no receipt paper. I asked her if she check the other POS and the back yes he said they don’t have any in the building. The assistant manager “D” behind her and jumped in telling me to go get paper if I want a receipt. I said excuse me and she said “ Yeah if you want a receipt go get the paper.” The drive-through cashier stated we don’t have any receipt paper and the truck doesn’t come until Tuesday.” Now The drive-through cashier should get a manager position because she was professional and had manners. And the “D” is the first letter of the rude assistant manager name. Everyone should contact corporate or whoever manages these Dunkin’ Donuts franchises. Customer service is a big thing and the North Lauderdale Dunkin...