Marco's Pizza — Restaurant in North Little Rock

Review of Marco's Pizza

☆☆☆☆☆(0 out of 5 stars)

Let's talk about Marco's Pizza, where every slice is an adventure—assuming you can get a slice in the first place. Yes, that's right, Marco's Pizza serves up a whole pie without bothering to cut it. Maybe they thought we'd enjoy the challenge of playing tug-of-war with our dinner?

The dough at Marco's seems to have aspirations of its own. In my pizza, one section of the crust had puffed up into a bread bubble so large, it looked like it was trying to escape. I half-expected it to float away and join a hot air balloon festival.

As for the crust, it was chewy and thin. Not the delightful kind of chewy that gives your jaw a workout, but the sort that makes you wonder if you're actually gnawing on a piece of rubber. At one point, I thought I might be re-enacting a scene from "Chewing Gum: The Musical."

On the bright side, the sauce and toppings were...present. They didn't quite make up for the rest of the pizza's eccentricities, but they were there. Somewhere. Maybe they got lost under the bread bubble.

In conclusion, Marco's Pizza is perfect for those who enjoy a bit of whimsy with their meal. Just make sure to bring a pizza cutter, a sense of humor, and...

When this location first opened, it was great. Not sure if the ownership has changed, but the service definitely has. Employees don't seem to care at all. Website doesn't work for this location (even though it works for every other location in this area). The customer feedback page on the main Marco's website doesn't work for this location either even though it does for the other locations around town. When we've told the employees at this location that you can't order online because the website isn't working (and we've told them more than once), they just shrug. It took us twice as long to get our pizza last night as what they told us. Other customers were leaving unhappy too. There were piles of receipts stacking up around the cash register. Inside the restaurant looked trashy. My husband was a public health inspector and the condition of the place caught his eye. We have a friend who owns a successful Marco's franchise in another state, and this location in NLR is definitely not up to the corporate standards. Seems very odd that neither the website nor the feedback section work for this location while they are operational for the other locations. That's a red flag in...

Ordered 1 pizza and 1 sub on Saturday night through their website for a pick up order. When it processed, and took my money, it posted a 45 minute pick up time. I knew they would be busy so I got there about 50 minutes after I ordered. I was told it would be another 20 minutes because they were busy. I understand things happened, so I waited an extra 20 minutes. When I came back in, the same employee, informed me that it would be, at least, another 40 minutes. The pizza hasn't even been made yet. I asked him why he didn't tell me this in the first place and couldn't give me a straight answer. When I canceled my order I asked for a cancel conformation number or receipt and he couldn't even give me that. The three employees working seemed lost and one left for about 10 minutes to take some sort of smoke break. Now I have to try to figure out if I'm even going to get my money back, or if the employee lied to me about this too. Bad business. Be careful ordering here. The online system is out of date and doesn't give the proper time. And poor management has an...