Checkers — Restaurant in North Miami Beach

I have always been a fan of checkers and it’s my favorite FAST food restaurant but today I went to this particular checkers and everything went downhill as soon as I got there. To begin with I was looking at the menu and the guy that takes the order opens the window but I was still looking at the menu so he slams the window closed after that I noticed the guy wasn’t even in his correct attire and when he took my order he and the rest of his friends were making faces and being careless and giving all sorts of attitude in every single way. So then after taking my order I wanted to add something and they were simply ignoring me and when I got there attention they still gave me attitude. Nonetheless it took more than 40 minutes for me to receive my INCOMPLETE order and they hadn’t even told me that between 4 of the items that were missing they didn’t even have one of those and when I asked for the refund for that order it took another 20 minutes. Meanwhile all the food I received from the start which was already cold just got even colder. Hence i wasn’t the only one having problems because besides the people ordering from the window the people in the drive thru were coming to complain about their missing orders and the wait time. And what the worst part was is that the people making the food were throwing things into place and throwing things around because of their attitudes. When I told the guy for the refund he even started to raise his tone to me and starting to pick a fight. We were there with about 8 other people having problems with this place. I honestly feel that that checkers is a disgrace to all the other checkers because I have never been in such a...

I'm rating only the service because I wasn't able to eat or even order because the lady that was working September 7, 2024 around 11am decided not to come to the window and take my order . She didn't even bother to acknowledge I was standing there waiting for her to take my order. This checkers is the worst by far I have ever been too and the times a friend or family has actually bought food here its been cold and not good at all . I think they should fire the whole staff and under go new management. They need to train and re train the ppl they decide to have represent this fast food restaurant because this location is failing in all aspects. I will not recommend even eating here anymore because the staff is rude and unprofessional and the food is even worse. I've always have order at checkers because I love the Fry here but not at this location because even with that they have failed. The owner of this franchise must pay more attention to this location because the employees they have are going to run it to the ground and I bet they aren't even making the numbers they should because it's location is one where they can be making top dollars but if the ppl you hire are giving bad services and not even trying to take orders from customer then how you expect to make any money at all. Employees who hide or ignore customer for they won't have to work should be fired immediately because why work there at all if you don't...

Every single time i go to this checkers its always an issue The shift managers there are so unprofessional i have been threaten to get HOT grease thrown at me in the summer by a shift manager name judy she is an older lady who looks Indian she is very disrespectful last night i came and ordered 2 chicken bite box 3 4 for $3 and this lady over charged me and got my order wrong before she even took my order she kept telling me to wait for her i waited 15 minutes before i can even order and when i came up to the window she made me back up and pull back up 5 different times when i explain to her she had my order wrong she proceed to say "i don't have time for this lady" then try to argue with me like i don't know what i ordered then she told me to park i was parked for 40 minutes and i still did not get all my food and everything was cold i was so upset i came back there was a young lady there name jennie i explained my issue she apologies and took my receipt and told me give her 5 minutes don't move she stop everything she was doing and made all my food over and even offered me ice cream for my kids because of the wait they honestly need more workers like her she was so understanding and nice and very helpful. my food was tasty and hot i would give this a 5 star because of that young lady Jennie but they need to get rid of there...