CAO Bakery & Cafe

My friend and I are visiting from Maryland. I grew up visiting my Cuban family in the Miami area, but my friend had never tried any Cuban food, so I wanted to take her to a Cuban bakery. She wanted to try several different things, and the selection was great, so we spent several minutes looking at all of the options before approaching someone to order. One of the employees greeted us at the counter. My friend started going through what she wanted, but she couldn't remember all of the things she wanted to try, and she had to keep going back to the case to look before telling the employee. That seemed to annoy the employee very much, and she was all but rolling her eyes every time my friend pointed at the case. At the moment, we were the only ones at the counter ordering anything, so I'm not sure what the problem was. In any event, my friend finished her order and paid, and the employee started putting everything together. After the employee brought everything to the counter for my friend, she looked at me and then called out a number. Apparently, you need to take a number to put in your order. However, the numbers are to the right of the door, at the end of the counter, so you wouldn't see them unless you knew to look there. We're not locals, so we didn't know to look there or take a number. In any event, I had to wait for 3 people to put in their orders before she called my number, despite having taken my friends order without a number, I had to wait about 10 minutes to place my order. I actually knew what I wanted, but the employee still seemed impatient with me. So maybe that's just their default? She did smile when I put several dollars in the tip jar. I ordered a medianoche, capuchino, guava pastelitos, and chicken croquetas (mostly to go). Everything was very tasty. My friend ordered a variety of pastelitos and empanadas, and her favorite was the beef pastelito. We both agreed that the medianoche was very tasty, and our favorite of everything we got. I originally planned to go back to order a bunch of pastelitos to take back home, but after our experience with the service, I will try somewhere else for that.