Duffy's Sports Grill

Hellooo Google Nation!

Server: KIKO Key Employee: Sean GM: Johnny

Took my best friend to Duffy's to celebrate her birthday last night and happened to meet the new GM, his name is JOHNNY! Was greeted and sat right away by the Hostess in the front, didn't catch her name but she was super sweet.

Sean saw me first and gave me a warm greeting hello as always, such a great attitude and always with a smile! Asked if we had been helped within seconds of sitting down so my customer satisfaction was already at a high bar! Sean informs me the new GM is there, who made his way to our table and introduced himself.

Well, I wasn't sure how I'd feel about meeting this new GM, as everyone knows through the years how much I've respected Kyle and what he has done for this location. So....I cannot be more pleased at the serendipitous occasion in meeting him, the day I came to celebrate my best friends birthday! What a great introduction & customer service was on par with what has become the norm here in NMB! Thank you Johnny for making me feel at home, much like Kyle had through the years! I appreciate your warmth and gracious attention in making a wonderful moment for my best friend and I!

Truly, I do see great things and can't wait to see how you incorporate your management style with the amazing staff you inherited & the ones you'll choose along the way! My experience here has been nothing short of amazing, and that's all because the staff is of one spirit. It looks like you've established an easy rapport which is no easy feat with this crew. This is the type of leadership that will have patrons coming back. Congratulations & thank you!

It was great to see Kiko and Kelvin again, a few weeks after my mom's 75th birthday surprise party there! You guys are like clockwork with the teamwork! Thanks Kiko! The overall experience last night is the high bar I've come to expect and respect with this location and I'm happy to report that the torch has been passed along capable hands thus far.

Food: Loved my firecracker shrimp, the strip steak tasted a little soapy which I've encountered before in a prime rib so not sure what to say about that. I had the LIT which was bomb and the whole experience was on point! Great new beginnings Duffy's, I'm still a fan! See you soon!