I want to be perfectly clear here. I have been going to Oishi Thai for 3 years, and have never experienced such bad service in my life. My girlfriend ordered chicken with vegetables and when we received our food 25 mins later, she soon discovered hair under the vegatables. (A different color than my girlfriends hair.) We immediately called over the waitress and told her about the hair and she gave me an attitude and asked if we still wanted the meal with the hair in it. There was no manager there so I asked for another chicken with vegatables to be made. Another 30 mins passed, and the chicken came out. By this time, I was already finished with my soup. Being that I had to wait so long for both chickens I thought they would offer me a dessert or something on the house but no. They expected me to pay for the chicken and when I asked the waitress about it she gave me a huge attitude and rolled her eyes before walking away and complaining to another waitress loudly in her language. I then asked for the manger or owners contact info, which of course, they did not want to give me. I eventually gave in and paid for the chicken. This isn't the first time we have found something in our food here. I once found a piece of metal in my food. I can't believe I have been going to this dump for so long to be...
Read moreI always like the friendly snd courteous service. Today I was very disappointed. We were the only 2 customers during lunch around 1:00 pm. We ordered lunch special and 2 iced teas. My black iced tea was transparent so I kindly ask to replace it. I was expecting iced black tea that always looks dark. Theys brough back the same drink with more ice so now is more diluted!. I asked Punchy why the tea was so clear and flavorless. He was very rude saying “no one ever complains, thats how we do it because no one likes dark tea” I mentioned that even at home one tea bag will look dark with ice. But he became defensive not friendly make me feel unwelcome and uncomfortable. Restaurant was empty and no one remove the dishes after we finished. They asked if we needed something else but failed to clear the table. Overall i felt abandoned with dirty dishes, not an offer to change or improve my drink. Then the server cones with a terminal to close the bill without the ticket. When I requested the ticket there was a surcharge of 18% that wasn’t mentioned. The percentage is calculated on the total including tax snd that is not right. Gratuity should br calculated on total before tax. So disappointed because I love the food. Hopefully the owners will train the server to be attentive...
Read moreServer not too friendly keeps coming every minute asking if we are going to drink something, I didn't feel welcome, not friendly attitude sensed from server. Smile and be nice doesn't hurt, but maybe his culture doesn't know that. I was trying to converse with my partner, restaurant was empty and all of a sudden a couple enter the restaurant and manager welcome these people like they were the owners... So loud and annoying for about 5 minutes, so rude in front of seated guests... manager has no idea on how to make feel customers welcome and kept having them back. Then dragon roll sushi came, I give it 5/10, order also a tom kha soup, chicken was disgusting and had no flavor whatsoever , actually tasted old... soup was flavorless... 3/10 Then a female waitress came to save the night, very nice and proper. No wonder there was no one dining there when I got there 8:30pm... Restaurant completely empty, I should have read that sign. Don't waste your time and money here, any other Thai restaurant is...
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