Several red flags from the time we entered the store to time we left.
First, we were completely ignored and paid zero attention to, although, no other customer was in the store. After several minutes of being ignored, the cashier had a headphone in her ear and seemed disinterested in taking the order, hence, being ignored. She was extremely rude upon us taking our order and acted like we shouldn't have been ordering.
Second, after receiving our smoothies, one of the two smoothies was incorrect. A beach bum DOES NOT have peanut butter but apparently, at this location it does. What if one of us had a peanut allergy but the smoothie incorrectly had peanut butter added to it as we drank it? The implications are worth much more than the cost of smoothie, possibly life-threatening.
Utterly disappointed with our experience at Tropical Smoothie. Nothing but disrespect from...
Read moreI love it for the convenience! I order the blueberry bliss, sub Splenda, w/pea protein. One star down, because I would say that most of the items are not really healthy and are loaded with hidden sugar. They make it seems like everything is super healthy which is not the case. That’s why I specifically order the blueberry bliss because it doesn’t have added sugars and juices. But they do give you options and it’s up to you know what you’re ordering and what’s in each smoothie. I do also like the Thai chicken salad, but again the salad dressing is full of sugar so just use less if you’re trying to stay on the healthy side. I like having this smoothie shop close to my house when I’m too lazy to make a...
Read moreI had a great experience at this Tropical Smoothie Cafe thanks to Anaya and Ashley. From the moment I walked in, they were both friendly, welcoming, and clearly took pride in their work. Ashley was especially patient with me while I tried to decide on my order, and she even suggested a retired smoothie—Cranberry Truffle—that I ended up loving.
Both ladies delivered excellent customer service and created a positive, upbeat atmosphere. You don’t always get that kind of genuine care these days, so I really appreciated it. I’ll...
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