We walked in to an empty restaurant with all the workers standing around chatting. We were not greeted. I told my kids to find a table while I ordered, but every table either had trash on it or was sticky (likely wiped with a sticky rag because there were smear lines where the tables had been wiped). Several of the tables had been removed (benches but no table).
I asked if they had “day old bread” because that’s all one child wanted, and they told me no, so we just ordered an extra bread loaf.
The girl taking our order seemed distracted by other conversations happening and kept asking us to repeat our order.
After ordering, I was never asked for my rewards #, so I remembered as we were paying and she cancelled the payment so I could earn my rewards (not a big deal, but they probably should be doing that…).
3 of 4 sandwhiches that should have had peppers did not.
1 of 2 that should have had “extra dressing” did not.
6 out of 8 sandwhiches plus the extra “fresh” bread loaf were hard and stale.
Very disappointing when you’re buying $10 sandwhiches and they can’t take the time to follow directions and provide quality food.
There are 2 single-user bathrooms, but neither have an infant changing table despite having plenty of room to install one on the wall. (Of course, this isn’t a requirement, but would make the restaurant more family friendly.)
Basically, the service was terrible (never a mention of “thanks for coming in” or “have a good night” either), the food was disappointing, and the atmosphere was very lacking compared to every other JJ I’ve been to over the years. Usually we love JJ, but I for sure won’t be back to this one next time we...
Read moreI have never written a review; however, my experience was just so horrendous something has to be said. My girlfriend and I, who live 40 miles away, decided to go through the drive thru after our grocery shopping at Walmart. The parking lot was deserted in front of the building and the drive thru was vacant, so we figured it would be an awesome and quick stop. (I guess the emptiness makes sense now.) As we pulled up to the speaker we didn’t get a proper greeting and had to initiate the conversation. As we were attempting to place our order, the employee rudely interrupted us and was saying that he couldn’t hear us. Again, we tried to say our order, and they still couldn’t hear. So we placed our order for the third time, and all it was was a #16 (a turkey and bacon sandwich) without tomatoes. The worker then responded with, “So do you want cheese?” We then said yes, and repeated the order once again. They then gave us our total and we drove to the window. We payed, received our food, and began our commute home. That was when we realized that we had not received what we payed for. We had been given a crudely made Turkey Tom with hardly any lettuce and tough bread. In conclusion, we were treated poorly, overcharged, and left highly unsatisfied.
Being in food service myself, things could have been done much differently to allowed for an adequate experience. Very sad to see a restaurant I once thoroughly enjoyed become so lax and fall short on so...
Read moreI don’t know if the restaurant is any good, I’m just writing a review for the giant screaming head floating behind the restaurant.
It’s always back there, next to the dumpster, floating in the air, screaming in a deep man’s voice despite having no visible mouth. Very dedicated to its job!
It does a number of things that I enjoy:
If you leave a jjblt underneath it and come back the next day, there will be a pile of ancient looking coins in a pool of blood where the sandwich was. Exactly what I wanted!
If you stand in the right spot, you will start hearing Lou Bega’s mambo number 5 playing faintly under its droning scream. Awesome!
I brought my friend to see it, and he said that it looked exactly like his grandfather, even though it looks featureless to me. He got scared of it, but I thought it was neat. It can be something different for every person, and I appreciate that!
It has no eyes, but I always get the feeling that it is staring directly at me, no matter where I go! Very cool!
Again, I’m reviewing the floating head, not the Jimmy John’s. I’m not sure if they are affiliated, but I’m sure the operators of this establishment are aware of and appreciate the head’s presence...
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