Pizza Hut — Restaurant in North Platte

DON'T ORDER FROM THIS LOCATION. Ordered pizza to be delivered to our hotel (4 minutes away). Order was placed at 9:04 and app shows it was to deliver at 9:36. I received a text at 9:31 that our pizzas were out for delivery. At 9:50 I called the store to see if there was a mix up. The phone disconnected twice because it rang so long and no one answered. Finally - I chose the option to place a new order.....instantly someone picks up. I advise we had not received our pizza and she advised that it shows it was already delivered. Obviously that is not possible - come to find out....I was connected to a "hotline" as how she described it. I told her I wanted a refund and we didn't want the pizza. She advised she needed to call the store.....We got dressed and began driving to the store......eventually the "hold" that I was put on .....went dead. I never received a call back....shocker. Got to the store to hear a ton of excuses from the kid working about they only had 1 driver....they are not responsible for the times that are listed on the app.....blah ...blah...blah. Anyhow.....I called Dominoes and placed an order to be delivered. Around 10:16 the delivery gal shows up at our hotel room and when we open the door.....she asks how we are doing? Really - come on....I won't order delivery ever again...

Just now tried calling to place an order. Ordered and said they would be here in half an hour and hung up. We didn't actually finish our order. Didn't get our address or name. We wanted to pay by card as we don't have any cash right now. Tried calling back to give card info and address only to find out it's a call center and not the actual business. Don't know if they will show up or not. I don't see how they can, but we will see.

Update: Delivery driver showed up with order. Somehow the person at the call center got our name and address even though we haven't ordered pizza hut in over 5 years. We used a cell phone. It seems something hinky is going on with that call center. The delivery driver was understanding. Says the call center DOES NOT accept card payment. And situations like mine happens about once a day and today mine was the 2nd so far today.

DO NOT USE...

Pizza Hut used to be my favorite place to eat. I don’t give this place a chance very often because every time i do they disappoint. Ordered online and showed up 15 mins after. Food was ready. Only because they clearly have it cooked and sitting in a warmer for HOURS!. I got some boneless wings they are cold and rubbery. Personal pan pizzas have barely any sauce on them and taste like they had been sitting out. I ordered ranch and I paid extra for it but it wasn’t in my stuff. 75 cents for a pack of ranch and they can’t even provide it. The lady at the drive through wasn’t rude but wasn’t nice either. She barely said much to me and didn’t even smile. Spent 40 bucks here today and it was such a waste of money. COOK FRESH FOOD! I’ll take my business elsewhere. Get your shit...