Safeway — Restaurant in North Pole

This store has some RUDE individuals working there. Last night I had about six items in the self check out it was about 5 o’clock busy as all hell.. huge line.. I ring up my 6 items, the total comes to 29.75. I attempt twice do use my debit card which both times it’s declined… at this point people are all starting to lineup and stare… I turned to look for the woman who is working the self check out she’s nowhere to be found… So I grab all the things that are already in bags and set it right behind her second self checkout counter… I have my two sons with with me as well, One waits next to the bags of stuff I left while I ran down to Alaska USA to get cash ( SINCE NY CARD KEPT DECLINING AND I KNEW I HAD MONEY IN MY ACCOUNT) in this like 5 minutes that passes, said woman working self check out discovers that I had walked away from my transaction… and by the time I get back, grab the bags to re-ring them up, said woman is up in my face saying that she reported it as theft when the items was sitting behind her the whole time! I explained to the woman who was completely rude what had happened. I also explain to her why would I put in my club card information and ring everything up if it was going to be theft!??!?? (Mind you WITH my son who is an employee) And the thing is is this is the second time somebody’s approached me and accuse me of stuff in the store when I’ve never stolen anything from this establishment. The first time it was based on looks alone - a woman ran up and started yelling at me in front of everyone in the store that I had been trespassed which had never even happened. This was about 4 years ago. I am a 43-year-old mother who’s been shopping at the store for the better part of six years and my eldest son works there!!!!!!!!

I’m just going to say that the customer service in this Safeway SUCKS. The employees attitudes SUCK. (Not all- but damn, you got some rude ones in there.) And this woman accosted the wrong lady yesterday. And when I told the woman to go check the cameras she tells me “oh we can’t do that it’s 5 o’clock it’s busy right now” NOT MY PROBLEM LADY! The experience was completely embarrassing and I’m disgusted with the way that your store...

This place is disgusting the floors are filthy the products lately have become alower quality the prices are on an average 25% higher than any1 in fairbanks and not counting the tax then when you complain about the filth you get well the cleaning crew can only come at certain time as if the cleaning crew they hire is the only in the world hire a new crew and have them clean after you close not when people still walking around with their dirty shoes update to the cleanliness they put 2 mats in front of doorway to cover up the dirt way to go 👍 theres a comment the lady says its well kept i think she went to another store or completely does not know the definition of well kept I've been shopping here way b4 this became a safeway and it's sad to see the lack of respect for the consumer there was a comment about the understaffing here it's bc no1 wants to work here the management are rude and disrespectful to their employees you treat people like crap no 1 with any amount of self respect would want...

Last night I was trying to buy a cake from the display case in bakery. The person working in the bakery area walked over and told me I have to go to customer service! I've brought cake from here many times and from the display case, the native kid (sorry don't remember his name) was wonderful always help and greet but he wasn't there last night. I walked over to customer service it was closed! Walked over to front cashier and asked who should I ask to get a cake out of the display she replied that would be me but I'm going to break soon, if I could wait then she'll get it! No thanks! So after all that walking around from one end to the other end, didn't get a cake! You guys should just pack the cake up like before instead of displaying since everyone is lazy to grab it from the display! Those cake that's pack up by the slice will not feed a crowd! The time I was there was a...