Taco Bell — Restaurant in North Pole

My mom got DoorDash for the whole family (7 people), and we didn’t get 4 crunchwraps and a chicken quesadilla. The lobby was closed, so me and my sister (17 &18) went through the drive through, explaining the missing food. They tell us to pull up to the window, taking the receipt. A couple minutes after, a bald dude in his 40’s, who I can only assume is the manager, opens the window “I know for a fact you got those fries, I remember putting them in myself.” I did in fact get my fries, and they were good! But we were missing the rest of our food. I assume that the door dasher must have taken it, I am not blaming the workers. But Instead of making the food we were missing, which I know a franchise as big as Taco Bell can afford, he became irritable. “I personally made this order, I know I put that food in, I’m not giving you shit.” 😀 why are you cussing at me, it’s not MY fault, and I wasn’t even rude! Grown man btw Anyways, long story short, he was probably just irritated because he has no hair and works at Taco Bell...

I am not much for fast food. With that said i have stopped here twice 1 week apart from each other. The staff that o interacted with are very nice. The lobby is a mess. The restroom ( Mens ) is disgusting. The first time i stopped i thaught it was from the person that was camping out in the restroom. But today i used it again and it still smells the same grossness and the toilet seat still has the same poop runs on it from the last time I was here. So in one week that bathroom has not been touched by any kind of soap mop anything... Even though I found the food to be decent with actual stuff in the tortillas and taco shells it really makes you wonder if they can't clean a bathroom in the dining area what are they not doing in the kitchen? The music is super loud in the seating area they could turn it down quite a bit and just have just a faint sound of it in the background instead of blasting you out with a broken...

My family and I came for dinner. The food is usually great however today that was not the case. It did not appear to be busy but the manager closed lobby saying they were too busy once we arrived. Since we were already seated we waited nearly an hour for our food mean while employees have time to sweep just not make food. After sitting and watching the manager continuously be rude to other customers who made their way in yelling at them saying “they are closed and there is a sign on the door” we decided to attempt to cancel the order. Since it had been over an hour we were not able to cancel the order so we were stuck waiting in an extremely long drive through lane just for their system to go down and us still not be able to get our food! Very hungry and agitated after a long...