I am writing to express my disappointment with the service I received at your Planet Smoothie location. I recently ordered a specific smoothie, but upon receiving my order, I discovered that it was the wrong one. I promptly returned to the counter, expecting a correction or a replacement, only to be told that I couldn't keep the incorrect smoothie and it would be wasted. It's disheartening to witness such a wasteful approach, especially when the error was on your end. This not only reflects a lack of accountability for mistakes but also highlights a disregard for customer satisfaction. I hope you address this issue to ensure a more customer-friendly experience...
Read moreAt first I was a little skeptical to try this place out since I always go to tropical smoothie, I decided to try them out anyways. The employees were very attentive to my special dietary needs being Vegan. Didn’t get frustrated or anything. The girl was very helpful with all the questions that I was asking about their smoothies and protein choices and what would be best for what I wanted. I would definitely say way better then tropical smoothie. They use real ingredients in their smoothies and the actually have different size options. Would definitely recommend this Planet smoothie in north port, you won’t be...
Read moreThis is the 3rd time in there. I always ordered the strawberry super squeeze. Today it was very sweet so I looked it up. My 22 oz oder has 46 grams of sugar. So I called them and asked if they add sugar to the strawberry super squeeze and they said yes. They use strawberries mixed with sugar and they have fresh strawberries. Why wasn't I given the option. The reason I get a smoothies is to have a fresh natural nutritious drink. Not full of sugar. I ended up throwing it out. I bought 4 smoothies for my family. We are so disappointed ☹️ I will never go in...
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