If you love Kale keep trucking. If you love country cooking this is the place. We have been customers since Babes opened in Roanoke. I remember having dinner one night when the manager came by to visit with us. While he was sitting with us talking he got a phone call that his wife was in labor! What a fun and beautiful moment. They treat their customers like family and the food is pretty darn good too.
Edit: Apparently not all Babes are as hospitable. Some no longer allow you to take your half eaten sides home in the baggies they hand you. Which is off because we have been going to Babes for 20 years and the wait staff always brings us lots of baggies. Including our last visit. We met a group of friends during the work day at NRH and one of our friends decided to use her containers from her lunch box to put her leftovers in and save the bags. She was leaving meanwhile the rest of us has barely gotten our food after waiting 45 minutes to be served. However because 1 out of our group was leaving and packed up her plate to leave we were told we were not allowed to have any more sides. I tried to reason with them and this snippy little chic (who wasn't even our waitress ) decided to takeover our table and became quite aggressive and downright rude, refusing to hear our logic. We paid the same amount of money as everyone else. Our first set of bowls had about 2 tablespoons worth of sides in each for 5 people. We didn't complain.
It took 48 minutes to be exact to just get drinks and biscuits during offpeak times with a total of 12 tables being occupied. We observed several wait staff personnel just sitting at a table folding up silverware in napkins and joking around. Definitely not very busy and not so busy that it should of take that long to be taken care of. Did we complain? Nope.
We sat for another 30 plus minutes waiting for the chicken and sides to arrive. All with empty drinks no biscuits. Since the 4 biscuits for 5 ppl didn't last very long. Still we didn't complain.
When our friend was then STILL hungry and out of time for lunch had to leave without being able to eat her meal. Ofc she packed it up. So we let her take what she wanted from the food they finally brought us and asked for more sides. That's when we were all told no. That they would not bring us any more sides because our friend left and once someone packs up leftovers they are not allowed to serve anyone else.
Ok. Are you guys going out of business are that hard up financially you can't afford some logic and common sense? Obviously we HAD just been served and we made it very clear we were not leaving or even asking for Togo stuff we were all hungry...still after being there for almost 1.5 hours just patiently waiting to be served.?
THIS is not the family owned and family friendly place we have grown fond of. So whatever the issue is here. I hope it's resolved but our family will not be going back to this location. It's a shame because this has been our family's go to meeting lunch spot after attending church for 20 years.
We spent almost $150 there that day for our table. 2 of our guests were from out of town and it was their first visit. A shame it didn't live up to the friendly atmosphere we told them about. We were offered 2 makeup meal coupons or whatever. We tossed them. We have zero desire to revisit this location. That doesn't quite cut it. We paid for our meals and our guests (4 meals) but we're refused service for zero reason. Spent way too much time waiting. We had to go to a different restaurant when we left there to have dinner because we were all still hungry.
On an up note we found a great new spot to eat family meals at ,just down the road at blue mound cafe. Friendly,fast, good food and great service. I'll leave our 5 star review on their...
Read moreREVIEW: Babe's Chicken
6700 NE Loop 820, North Richland Hills, TX 76180
This establishment serves food like Little House on the Prairie... FAMILY STYLE. So if more than one, it will be like, "Can you please pass the taters???" 😆
First & foremost, love the location and plenty of parking.
Walked in through outdoor entrance which is a very large patio with tables and benches to sit. Very nice with stone and tile leading the way.
The humongous (yes, I used that word) double steele doors moves you into a long hallway also called the chute.
Tables and chairs are heavy and made of wood. Everything rustic and warm. Slightly dark (you know I'm old) yet coukd be romantic in a urban cowboy way.
Server (10): Kae was outstanding... Very bubbley and outgoing. She always showed concern for anything and everything I needed and was very informative and attentive.
Now onto the FOOD: (Mostly Everything Made to Oder)
Biscuits (9): These babies were warm and super soft... With soft butter and honey, it hit the spot.
Salad (7): was good with a homemade sweet tangy dressing, but it didn't have anything else but just lettuce. Left 75% on the plate.
Roasted Smoked Leg (8): Skin was tasty with their in-house seasoning (apparently top secret) and meat was moist. On the very small side for $3, but at least I was able to try a piece.
Fried Chicken (7 overall): Now before I proceed, I don't ever order white meat due to the reasons below... They only sell half Chickens (because this is how they are purchased)... Kind of irritating and I know why. For the same reasons I don't order them. They typically are dry. I am presuming most will not order white meat either hence needing to sell it as a half chicken. I prefer Thighs 99% of the time. Yet, I was sold a roasted Smoked Leg solo... Hmm. If they sold quarter pieces, that would be nice. Also, sides should be sold a la carte, but everything for $19, is not such a bad deal.
So here we go:
The Skin was crunchy and tasty.
Leg (9.5): This piece was shockingly the best of everything of the night. It was tender, juicy, airy, and light. Entire Leg was phenomenal! Why this was the best piece and not the thigh is beyond me.
Thigh (8): This piece was moist, but it didn't taste like the leg. Some areas were slightly dry.
Breast (5): This of course was the largest piece. The meat was dense. The skin was slightly well-done, still good but the meat on this piece was 85% dry tasting. I didn't finish this piece. I left about 50% on the plate.
Wing (1): Very small, almost no meat on the bone, only the skin was barely worth it.
Now the Sides:
Corn (8): They were warm and sweet, very tasty. Added pepper and they did not last. I inhaled these!
Greens (6): These are slightly charred and cooked with bacon grease. There wasn't enough taste to them. They were cooked well. But the seasoning was lacking. Left 60% in the bowl.
Mashed Potatoes (3): Barely lukewarm, tasted dense and store bought. I'm used to whipped, airy, creamy, and buttery potatoes... These were the opposite. Left 85% on the table.
Gravy (5) Also was barely lukewarm. These are made with chicken grease but there wasn't enough seasoning. Left 90% on the table.
Jalapeno (4): was hard and was an okay taste... La Costeña Jalapenos are some of the best!
Unsweet Tea (8): was fresh and didn't taste brewery. Splenda and Lemons enhances it.
Overall, it was a decent experience, not sure if I could go back considering they don't sell chicken by the piece or quarter. Not to mention, the chicken was inconsist.
Maybe the Chicken Fried Steak could be something to consider. I didn't even know what the desserts were... Ugh!
I may try their sister company Sweetie Pie's Ribeyes instead.
On the...
Read moreVery disappointing to go curbside experience tonight. The to go staff needs to be taken aside and have updated training at this location as I have had several curbside experiences where they have messed up my order at NRH. I order from the Roanoke location just as often and do not have the same issue my orders, so at the end of the day it is not an error in how I am ordering.
It would be nice if they train their staff on what à la carte individual items mean so I do not get charged for a whole extra meal when I added an a la carte item to a meal. It would be nice if they train staff on repeating the order back to customers to clarify orders and provide a total to customers before they charge the card.
Tonight, I had to do the servers job by requesting her to repeat and confirm the order. After it was repeated, I confirmed for the 3rd time she had it as an a la carte item where she conferred that it was. Moving forward, I requested to pay by phone so she asked for my card before providing a total. I went forward with the credit card, I was asked to tip and instructed I wanted to tip a percentage (15%). I then asked if she could give me the total because she still had not provided a total. She gave me the total, which threw me back because she had added two extra meals on the bill, but she had already processed payment as well. I had to inform her she charged me wrong and walk through the order again. She said she would have the manager fix the order and apply a credit. I told her I would need the receipt on arrival with the order, so I could review.
After arrival we checked in and food immediately came out, so not sure how long it had been ready but we were a few minutes early based on arrival time she told us. She showed me a credit card receipt with a credit for one meal, but no corrected itemized receipt. I told her I wanted the itemized receipt, so she went in to get that said receipt and almost 10 minutes later I had to call into the restaurant with frustration because my food was getting cold and soggy. At this point I told them I was leaving and asked them to have the manager retain the receipt and I would call back to have them email the copy.
One very frustrating thing is she did not correct the tip to the new total from the credit card receipt I got and the receipt I had showed extra meal and tip of original total not 15% of correct total. So she got about $3 extra dollars for her mistake.
At the end, I got home to a very soggy Chicken Fried Steak. Everything else was okay, but the soggy Chicken Fried Steak was disgusting. Last week when I ordered to go from Roanoke the Chicken Fried Steak was perfection in my to go order, but that staff didn't play around and delay things by having to correct mistakes while the food got soggy. This was not a pleasant way to start the Easter...
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