The Thirsty Turtle Bar and Grill — Restaurant in North Richland Hills

Update: im glad you have cameras. I never threw anything. You also will see we were having conversations with other patrons, who also seen how rude she was and what she said. I see how you only addressed what was said and not what really happened, but im not surprised, anyone can see this for themselves. You literally just accused me of something i did not do. I have witnesses. Instead of you holding your bartender accountable for poor customer service, you want to lie and say i threw something and was extremely rude to make my review seem less valid.

Wanted some food and some drinks so i googled and saw this place is only 9mins away from my house. Soon as we walked in (being African American) we quickly noticed that we were the only ones,it was mainly middle aged caucasians, but that did not stop us from trying this place out. They had a band which was nice. We sat at the bar and waited and had to eventually get the gentleman’s attention that was behind the bar, he immediately said im not the bartender even though I noticed him help serve others, i preceded to ask for a menu, he gave me a menu. Once i was ready to order I watched and waited to get the actual bartender’s attention she never looked our way and stayed on one side of the bar until another lady came and i gave her my order which she relayed to the actual bartender. Once we got our shots they had dirt floating in the shots so we waited again to get her attention. There was a nice caucasian couple who noticed what was going on and flagged her down and she came to them they let her know we needed her and her rude response was “oh they can wait!” I was shocked. I said did you her that? She replied i sure did say that and as she walked off says,”maybe if you wouldn’t have left me 30 cents for a tip”. at this point im shocked and offended by her rudeness from the very beginning and the audacity of her to think i should have tipped her when she wasn’t even the one who took my order or acknowledged us in the first place. i said well our shots have dirt floating in the shots. She rudely brings new shots, It was so obvious of her rudeness that the couple shook their heads and the lady said, “it’s unfortunate how the bartender was acting”. You clearly see that they only prefer to serve caucasians there. I definitely will not be back. I wanted to speak with a manager but was too upset to ask for one. The bartender was a younger petite woman with dark hair and talks with a lisp. I will definitely let my clients and friends of all demographics know about this place and my horrible experience . Until they hire people who actually love to serve everyone they will continue to...

So, my first two visits here were great. I really loved our waitress Cat on my second visit. But then my third visit was my final. There were three of us and we order double tall drinks five different food items and were set to have a good time. First of we We're told that they no longer did the specials for the drinks for that tuesday. Yet the menus were still out there on all the tables saying what the specials were. Then We ordered the stuffed jalapenos and yours. And we're brought out the fried disk jalapenos. Call my when we said we ordered the stuffed. They took them back and brought out the 3 stuffed period But when we got into the jalapenos The stuffing had either come out during the fry.Or they weren't stuck to begin with. We let the waitress know that the stepping wasn't in them.At the end, we didn't ask for anything in return.Just didn't want anyone else to get the same item messed up. Tatum, the waitress says no problem.I'll take it off your check. We were like okay.This is nice of her. We appreciate it. But then another patron that had been in there and is obviously a regular has to comment about how if we wanted 3 fork service.We should have gone 3 forks , not a local sports bar. If I'm Paying my hard earned money to go somewhere whether it's mcdonald's or delfrisco I expect my food to be when it's supposed to be.We weren't mean we weren't rude. We were just trying to let them know that there was a problem so that no one else had one. The thirsty turtle is right down.The street from where I work and we thought we found a great place to unwind after work , but apparently a A regular and a grumpy Waitress has now lost not only my regular group of 3 but potentially more people, we work with. This just lost them our business as well as...

Came with two other young women, the design and layout of the restaurant itself was cool and cozy. There was a band consisting of 3 older white men on stage singing and what not. I enjoyed them, it was a different kind of vibe. They did well. We waited a while for anyone to come to the table and get our drinks, and when someone finally did some, I watched as she walked to the table in a mopey manner, and visibly took a deep sigh as she got to our table as if this was one of the largest inconveniences of her night. That perturbed me…but we stayed and ordered sodas and chili cheese fries. She did not come back to the table again, until she brought our medium warm chili cheese fries out 20-25 minutes later. The cheese fries were okay, 5/10, average. They werent very hot still. I asked for the check immediately, $15 for 2 sodas and a tea and chili cheese fries. Not bad. I will not be coming back though. As a clearly mexican woman, this place gave me sundown town vibes. It was mostly older and middle aged white folk on a Saturday night at 10pm. Food was okay. Service was pretty bad. I just had some late night munchies and...