Dunkin' — Restaurant in Northampton

I am visiting my daughter’s college here from NY and this was second time visiting Dunkin’ Donuts here, first visit was awesome that’s why I came back and this time it’s totally different vibes, for some reason this young girl and little older guy made feel ….. not welcomed, I smiled and said “ good morning “ and the girl responded with no word and staring at me, anyway I felt something wasn’t right, lol but I wanted to cold brew ice coffee which I love to drink!!!!

PS: stayed in for little less than hour due to my daughter had a scheduled and I ordered something for my daughter on line before I leave. I was at the pick up section and his girl knew that the order was mine , didn’t say a word and left my order in front of her, totally ignored me…I felt she was discriminating my ethnicity ( well she didn’t treat the other ppl like this) very rude…, I hope she...

This Dunkin on lower King St. seems to be more miss than hit.... There is one guy who makes coffee wrong every time, and then lies to your face about what's in it... Example; an iced coffee made with milk should not look like a glass of milk unless it's made with a ton of cream, yet when you question the guy who made it, he will lie to your face, begrudgingly make another one, and if you point out the color difference he blames the machine. It's unfortunate because despite that they don't have a drive thru, they are...

I went in today for 3 iced coffees, a lemon water, and a Dunkin’ Punch. The woman who took my order was confused about me asking for lemon water and didn’t even know what the Dunkin’ Punch was. I also asked for 1 melted sugar in my hazelnut iced coffee and the woman asked if I wanted liquid sugar to which i responded, “no, 1 melted sugar please”. My coffee had 3 sugars, not melted. OH and there wasn’t even any hazelnut flavor in my HAZELNUT iced coffee. I used to work at Dunkin’ and needless to say i’m disappointed in...