Bob Evans — Restaurant in Norwalk Township

Caroline, the hostess, was rude for no reason. She huffed under her breath when we said there were two of us and we would prefer a booth. We saw many tables that needed cleaned off. She looked around, walked off and came back, she stated she had a table but the waitress was and it may take a bit to get to us. We offered to wait for one of the many dirty tables to be cleaned. Caroline turned around and angrily stated that it wouldn't matter because she was going to sit us at that booth anyway. While walking to our booth, we noticed at least 40% of the booths needing cleaned and didn't see anyone bussing the tables while we were there. Our waitress, Cassie was wonderful, she kept our coffee filled and we were aware of the issues in the kitchen. One of us ordered a Western Omelette with no cheese. We heard her repeat to the cook three times it was to have no cheese. Yes, the same omelette was made wrong three times in a row. When the food arrived at the table, both meals were terrible. One had overcooked eggs, simply because they were underneath the warmer for too long that the yolks hardened. The sausage and hash browns were warm on top. The omelette was not tasty, some of the ingredients weren't warm, not all of the hash browns were warm. The waitress took care of us quickly, the kitchen took 45 minutes to make our food, incorrectly. I spoke to the Manager Benjamin and while I was speaking he repeatedly stated he was sorry, while not really listening to what I was stating. There was no authentic feel to his words, he was rushing me out the door. When we were leaving, an hour after we arrived, there were even more tables needing bussed adding to the ones that weren't cleaned off while we were waiting. We don't know who took over this restaurant, but something is wrong.

We stopped by a couple of months ago to grab a banana bread by request for a gathering. It was not cooked fully in the middle. The banana bread today was not raised and looked like a brick, not banana bread. We didn't complain about the bread when we should have, we are regretting that choice now.

Bob Evans in Norwalk, Ohio will not be on our list of restaurants to eat at anymore.

Edit: As we left we noticed Caroline's correspondence on her watch was more important than seating the line of people waiting...

Dearest culinary enthusiasts and unsuspecting patrons alike,

It is with a grievous heart and trembling quill that I must recount my most harrowing encounter with Bob Evans’ newest interpretation of the noble chicken tender. Nay, not so much a tender as it is a lamentable relic of culinary betrayal. Picture, if you dare, a pallid, lifeless strip of poultry, its once-crisp armor reduced to a soggy afterthought, whimpering beneath the weight of its own despair.

The alleged seasoning? A perfunctory dusting of regret and broken dreams. Gone is the spirited twang of spice, the zestful embrace of flavor that once danced so jubilantly upon the tongue. Instead, I was met with the culinary equivalent of a defeated sigh. And to think, the original recipe—a golden beacon of crispy delight—once graced our palates. It was a triumph! A testament to the transcendent power of fried poultry! But now? This tragic impostor stands as a grotesque mockery of its former glory.

But the final, most unforgivable affront—the texture. Each bite was an odyssey of despair, a rubbery gauntlet challenging my resolve. My jaw, a weary soldier, battled against the stubborn sinew as I half-expected the beleaguered poultry to emit a sorrowful squeak, like the last breath of a forgotten bath toy.

Oh, Bob Evans, darling, if this culinary catastrophe was conceived as some avant-garde commentary on the futility of human endeavor, then brava! But if your intention was to nourish and delight, I fear you have misfired with a fervor that borders on theatrical tragedy.

I implore you, in the name of decency and fried devotion, return to the brilliance of your original recipe. Let the tenders once more rise, golden and proud! Until then, I shall mourn the gallant chickens who...

I've been to several Bob Evans in the area. Elyria, Westlake, Avon, North Olmstead, and other out of town locations. Norwalk is the worst Bob Evans I've ever been to hands down.

The bathroom was disgusting and gross. Wall paper in the dining room was coming undone and had white drip stains on the wall.

Service was disfunctional. Though the girl was nice and apologetic, she served our food without silverware and walked away, kept asking for her for refills.....nothing. 🤷‍♂️

Ordered 4 eggs up, got 3 with one broken which the cook tried to hide with an egg on top of it. Ordered sausage and bacon....no sausage. Requested the sausage.....still, no sausage. Ordered 3 French toast....got 2. 🤦‍♂️

Oh, and the manager? One of the most, unprofessional, talk over you, major attitude, unpleasant, I've ever encountered for Bob Evens. Well I'm sorry you hate your job sir. You may want to consider retirement. 🫏

A pot roast dinner my wife got for $15? It was drowning in gravy, not even a half pound of meat. I've gotten way more then that at local the diners. Bob Evens appears to be on the band wagon for charging more and giving less.

I had to have my bill corrected for what i didn’t get.

Spare me your canned reply. I gaurentee nothing will change considering the repeat complaints. No worries, We...