BanC House — Restaurant in Norwalk

This place needs to make up its mind wether it is a bar or BBQ restaurant. The decor is nice. The server is friendly. But the food is not very good. For an appitizer we tried the eggrolls. The outside was hot but the pork and veggies were still cold on the inside. Which leads me to believe they are premade and either frozen or refrigerated for god only knows how long. Tge other option which makes me think the cook doesn't care to check the frier temp and it is way to hot cooking the outside not the inside of the dish. I ordered the Cuban with fries and it was not good. Placing seeded mustard on a sandwich with bad ham and the exact same pork used in the eggrolls. Same issue inside cool but the outside was slightly burnt this time. What concerned me was the waitress served me my plate and apologized! That's NEVER a good sign! She said the fries were very over cooked and if I wanted she could take them back and get new ones. If you knew they were wrong why serve them in the first place? Shouldn't every dish not be allowed to leave the kitchen until it is checked by someone? My husband ordered the brisket. Although it was not appetizing to look at it was okay. The beans were not good he had gotten for his side. It was baked beans with bbq sauce in them and a fork of that same pulled pork ontop. Very disappointed. I hope they make better drinks than food. Maybe they should concentrate on that and leave the food to the professionals. We spent $50 on half a brisket sandwich and 2 eggrolls because that's what was edible and went to McDonald's for dinner. With so many choices they are not making it a hard decision to skip BJ...

My buddies and I use to be regulars here until one day an entire tray of BBQ was accidentally dumped on me by our waiter. I didn’t freak out, accidents happen. We patiently waited an extra 20 minutes for another tray of food to come out. Meanwhile, BBQ sauce was everywhere! All over my pants, my (very expensive one of twelve) shirt, hands - it even got into my eyes as it splattered up from the table. You would think after you have food dumped onto you, a lot of food, some gesture would be made by the restaurant. But nothing was done sadly. I just sat there and ate my meal covered in BBQ sauce. The manager/owner (I wasn’t in the mood to ask) eventually came over to apologize and seemed that she could not care less. Even said her very brief apology with a smirk and a 🤷🏻‍♂️ type attitude. Now THAT infuriated me. I’m not one to expect free stuff, but we were handed the bill and was charged for everything we ordered. Like, y’all couldn’t comp a beer? 😑 I don’t know. A year later and we have never been back since. Told my parents and uncle/aunt to stop going to the live music they have on Thursday unless they possibly want to be wearing their food. Norwalk native, born and raised, I tell EVERYONE about this story. I was only reminded of this event this morning as I picked up the shirt that I (once upon a time) enjoyed wearing and there was a big ol’ stain in it. This served as a life lesson for me. If you feel wronged by a place, don’t leave without a resolution that makes you happy. Being nice will get you nothing and it will eat away at you until you break down and leave a google review a year later 😂....

Ate here about 2 weeks ago. Only thing i had that was good was the yams and the grits. The dirty bird was a joke with chewy bacon that you could barely taste on it and the chicken didn't taste good either. Would be better with just a plain piece of grilled chicken rather than the pulled chicken and some crispy bacon on it that had enough bacon that you can taste it. The poutine was disgusting. One large bowl of fries with cheese curds and gravy that was so soggy you could almost drink it with a straw and what they call brisket that you can add into it was all fatty pieces of cubed meat that looked like some of the dog foods i have fed my dogs. Didn't like the bacon bloody either. We also ordered 2 orders of wings as an appetizer and one person ordered one order for himself as a dinner and we only received the 2 for the appetizer until we were done eating and already had our food in to go containers when they brought out the order of wings that was supposed to be the persons dinner so he sent it back since we were getting ready to leave so the guy brought it back and one other person told him to take it home so he asked the waitress to have them wrap it to go and then we ended up getting charged for 4 orders of wings and when i told the waitress they charged us for an extra order of wings, she comes back and said that the manager saw 4 orders of wings go out for our table. Guess with it being busy he didn't see the one order go back and then back out so we ended up paying for an item we never got. If i ever dare cone back it sill only be...