Los Molcajetes — Restaurant in Norwalk

This place has great food. However, the service is horrible. I have been here twice because their food is outstanding and their prices even better! They just don't seem to understand customer service very well and the waitress took care of other tables before us while we were there first. Our drink order was wrong on our first visit and the food took forever to come out. On our second visit, they seemed to have forgotten we were there and took care of other patrons first, even some that arrived AFTER we did! Finally, we asked if a plate was spicy and the waitress said "No" but my wife took a bite and we told the waitress it WAS spicy and the waitress said, "Well yeah, a little bit" Unreal! I probably will go back, hopefully they read this and take action. Afterall, third time's a charm, right? Let's hope so! Would be a shame if I had to decide to simply find another Mexican restaurant like this one but with better...

IF I COULD GIVE THIS PLACE 0 STARS I WOULD. MY OFFICE PLACED A BIG ORDER . WHEN THE ORDER WAS PICKED UP ONE OF OUR EMPLOYEES DIDNT RECIEVE THIER ORDER. WE CALLED AND THEY SAID THE OWNER WOULD PERSONALLY DELIVER IT. I CALLED 1 HR LATER STILL NO FOOD . THEN ACCUSED US OF LYING AND IN FACT SAYING WE DID RECIEVE THE FOOD AND THAT THE FOOD INFACT STILL WAS NOT MADE NOR ON ITS WAY . AS IM WRITING THIS REVIEW IM STILL WAITING FOR THE FOOD 2 HOURS LATER. PLEASE NEVER ORDER FROM THESE PEOPLE AND GO TO TACOS MEXICO INSTEAD WHERE THE AMBIANCE IS SUPERB , SERVICE IS QUICK AND DRINKS ARE STRONG !

UPDATE : I JUST SPOKE TO THE OWNER HIMSELF ; HE TOLD ME TO GIVE HIM BACK THE FOOD - THEN SAID HE WOULD DROP OFF WHAT WAS MISSING FROM THE ORDER - 2 HOURS LATER I DONT THINK ILL BE ACCEPTING THE FOOD AS THEY PROBABLY SPIT IN IT . THANK...

Exceptional food, at a great price, and served with warmth. It's a little hole-in-the-wall, over the bridge from the "cool" part of newport - but oh-so-worth the 3 minute walk. The food is stellar across pretty much everything. the tacos (oh, that chorizo taco!) are great, and they even have the good stuff like tripa, lengua, etc. the salsas are even better, in particular, a cabbage-salsa (don't laugh. try it) that is to die for the molcajetes (soup in a molcajete) is the star of the show, which is tough given all the other starts and yes, everything else is just about as excellent So yeah, go, check this place out if you're in the 'hood. It is so,...