The Burgerstop — Restaurant in Norwalk

DO NOT COME HERE! I work nearby this restaurant and have stopped by on two occasions. Each time has been unpleasant and after today I WILL NEVER COME BACK TO THIS ESTABLISHMENT!!! The first time I ordered fountain drinks for my whole office, I was told by the cashier that my company needs to stop coming in for free refills... No one at my workplace is saving their cups and coming in for refills, I even double checked with my office members just to make sure. I let it slide and didn't think much of it because we rarely come to this establishment anyways. I really didn't appreciate the accusation in the moment but didn't want to make a big deal. Today I went inside holding my metal water canister and ordered a large drink. After paying, I was told by the same cashier as I'm walking to their drink station that "I better not fill my water canister with soda"... as I'm holding a large drink cup that I just purchased... like what?!? At this point I politely told the cashier this is already filled with water and she continues to look at me with a dirty look and sternly tells me again that I cannot fill my water bottle up with soda which I have never done before and never intended to do. Other customers waiting for their food also saw this as well and could not understand why they were singling me out. Before I had even gotten to the drink station, Im being scolded for something I didn't do and treated like I had done something wrong. Their fountain drinks are not cheap (over $3 for a large) but they are in the same plaza as my work so it's convenient even though there is gas station walking distance from this location. They are also an Asian owned and operated shop so I didn't mind paying a little more for the convenience and to support their business, when I could easily go to the gas station. From now on, I will. As an Asian American who likes to support Minority businesses, I will not be coming back here ever again, not even for a drink. This an Asian owned burger chain whose profiled me twice for doing absolutely nothing wrong. I rarely write reviews but had to put this out there after my...

Always call ahead since they close early if they are not busy. For vegetarians, I was informed that they don't have any vegetarian options but can remove meat from a sandwich. I didn't get a chance to try it since they had closed.

I don't appear to have the ability to reply to the owner's reply, so I'm adding my reply here:

Thanks for replying. To clarify, I arrived at 4:45pm when your posted closing time was 5pm (so it was not 10 minutes).

You initially did not offer anything and stated that you were closed. After I mentioned that I drove about 25 minutes to come to your restaurant for the first time, you did offer to make a sandwich, which I appreciated. But you had mentioned that your grill had been already been shut down and was being cleaned, which told me that the food wasn't going to be hot. Also, you mentioned that you didn't have any vegetarian food on your menu in any case but that I could remove the meat from one of your existing items so that didn't seem like a...

#clean kitchen #neat #fresh ingredients #tasty

Just delicious. Plenty of tables and space to dine in if you'd like. I've tried their colossal burger (pastrami cheeseburger), mushroom burger (mushrooms tasted great), and bacon and sausage breakfast burrito. The french fries are tasty and so are the onion rings. I prefer the onion rings as they're so good. Some people from work told me about this place and I've told other people about this place who themselves have visited afterwards. Their reputation speaks for themself. Can't wait to come back.

*10-25-2024 - I've been back many times since. The menu has been expanded to include teriyaki plates/bowls, sushi and salads. I'll be chowing down on one of those teriyaki plates next time. They're HUGE! The prices are decent for the quality...