Trento Gourmet Deli Catering — Restaurant in Norwalk

The absolute worst customer service I've experienced from a restaurant. If you like terrible customer service and good food, then perhaps this place is for you. Stay away. I was talking to someone about the poor experience I had here just a minute ago and decided to look for this review. Now that I have, I see the owner's reply. It's probably you I did talk to. I spoke with someone at the restaurant and all he did was treat me like an idiot. You're assuming I didn't approach someone.

Let me be clear...I shouldn't have to speak with the owner of an establishment. Don't tell me what I "should" have done. That's what triggered me when I had the poor experience. I was told how I "shouldn't" have placed an...

I was there eating at Sand Wedge Deli on June 16 2016, we had a Cole slaw and a quesadilla, as soon we leave the place we went straight to the emergency room with FOOD INTOXICATION. I called the deli a day after to let them know what happened, they were very rude on the phone and said there is nothing they could do and hang up the phone. They don't even apologize or even mentioned they'll make sure all the food is fresh, nothing! Conclusion: people at this place are very rude and careless, they don't care what they sell, and you as a customer cannot complain because there is nothing they can do. STAY AWAY...

I've tried this place 8 times and 6 out of 8 they always mess up on the sandwich. Today I not only spent and extra $5 on condiments for my wedge, and did not have them on it. But, my girlfriends sandwich had a wrapper in it and it was the wrong sandwich..... It's sad that after calling them back to let them know that they did not offer anything but, ohh we're sorry.... Money doesn't grow on trees and in today economy they should be lucky they have a job and are in business. The owner of this place really needs to pay attention to his workers...