Taco Bell — Restaurant in Novato

My friend has a food Allergy they told him that they could not replace The refried beans with a little more Nachos with on a Chicken Nacho Bell Grande. (Incase you don't know what is on it has chips, chicken, refried beans & natcho cheese.) The manager need to be retrained & has Very Bad Customer Service! You should never get mad with a paying customer who has a food allergy & Discriminate against them. If you have any Food allergies never come to this Taco Bell ever! ! ! A great manager would try to help the customer make a good decision. Like tell my friend maybe order a nacho cheese & pay for some chicken etc. Anyways Bad customer service! If the district manager of Taco Bell read this I would happily love to tell you what happen or for you to contact me or...

I don’t eat fast food when I treat myself , I usually noticed why I don’t eat it again. I’ve order Taco Bell twice the last week… and all my items were made so poorly. Didn’t seem like the food was handled with care or for them to even think about if they was going to eat it. The atmosphere and customer is good , the only other thing is they mess up a lot with the crunchy Gordita dorito taco every time I receive a regular crunchy Gordita taco. I just hope each worker is following food safety rules and cleanliness because both times Taco Bell made me feel sick to my stomach ….

UPDATE: NEW STAFF IS AMAZING, food is definitely made with passion and quality now!...

Taco Bell is the best! Consistent quality and tasty as heck. The people that work in this location are all just the sweetest, always smiling and happy to help. Special shout out to Maribel, last time I was there there was a dude in the restaurant who was absolutely unhinged and angry and yelling and cursing (specifically at Maribel) which was completely unwarranted and even still she kept a smile on her face for everyone else in the restaurant and drive through. I was worried he would make a complaint about the situation so I’m here to counteract that and hopefully corporate will see this and not punish anyone for some unhinged...