Just don't buy their gift card. They're a part of ABC stores n they sell its calls ABC gift card turn out there's no customer service to talk over the phone about how much balance on the card even though there's a toll free number in the back of the card. When you call that number very rude people will tell you they're no longer participating ABC n hang up. When I actually called the Island Country Market to see if they can help n after transfer to the manager names Roy he told me to hold on the line for a second. ...waiting for a quite a while maybe 10,15 min after some lady answered the line n asked me who's in waiting for. When I told her I'm waiting for the manager names Roy she told me that he left work for a day already! Wow! What a customer service! I double checked to see if this Roy guy's really a manager n she told me yes. The only way to find out n activate your gift card is to go to the one of stores. So at the point I just gave up. It's very false advertising and very very bad customer...
Read moreI so dnt want to minus a star but its for the two cashiers we encountered recently (description- asian male (mid afternoon thursday) and 2nd day female (morning time this past friday). Male cashier was impatient about us paying for our purchases when we were trying to hurry up lol. He also said something under his breath in filipino which i think its rude to talk in another language in a workplace/while working. And Female cashier straight up said ur taking all my dollars bills because we had to break $20 didnt hv a dollar on us lol. Other than that lol, Food is GREAT HERE!:D Recently purchased the UBE PANCAKES (seen high reviews) and WOW! prob one of the most tastiest pancakes and plus ube ive EVER TASTED! Gonna give them BEST Pancakes (sorry to my coconut syrup)! Also i think their hawaiian poke is Bomb. and imo their items in store i think is at reasonable prices. If they train certain cashiers with better customer service, this market would be even...
Read moreThis great little market is just a short walk from The Aulani. My family and I love The Aulani and it's restaurants. But, it's easy to spend a small fortune there eating breakfast, lunch, dinner, and occasional snacks. Of course, being a market, it's not as big as a typical grocery store. But, they always seem to have the things we're looking for (e.g., packaged foods, over-the-counter medicines, etc.). It's likely no surprise that they sell Hawaiian clothes, flip-flops, hats, etc. Their alcohol selection seems surprisingly big for a market. But, the thing I love most about this market is the Deli section. They have numerous hot and cold food selections, and the prices are a breath of fresh air - especially when compared to the resort restaurants and snack shops across the street. This is one of our first stops after arriving at The Aulani. I'm glad we found this Country...
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