Panda Express — Restaurant in Oʻahu

I went to the Panda 🐼 located at the Walmart-Kapolei location. The inside wasn't busy, but it seems drive thru takes priority over walk in customers. I think all customers should be treated equally. The staff member was friendly. He was a bit hesitant in taking my order. (maybe new)

I agree in some others reviews when you pay for a plate lunch. You would like to get your money's worth. I felt the staff member was giving me bird food. I ordered 3 bowls. Two with Fried rice and Walnut Shrimp 🍤...One with noodles and bbq chicken. The bowls looked like he barely put anything on it. When I asked if that all he is going to put on? He said, that's what we have to put on each bowl..

I should have made a complaint, but instead. I just ordered a side order of walnut shrimp. Next time I think I will visit the Panda 🐼 by Home Depot-Kapolei. They seem to have a heavy hand and tend to give a...

This business sneaks in charges they do not advertise. This is the 3rd time. If you order a bowl or a plate and then add a premium of $1.50, they will charge you an extra $1.50 although they do not advertise it anywhere. The manager kept telling me the menu says if you add a premium it is $1.50 but because it is this type of meat in the premium category, it's another $1.50. NO WHERE IN THEIR PRICING DOES IT SAY THAT. I TOLD HER IT WAS FALSE ADVERTISEMENT AND DISHONEST. If they say the extra $1.50 is to upgrade it to a larger plate, then the argument makes no sense as the bowl is till a bowl; it doesn't enlarge itself. watch your charges. How many people are being ripped off by this dishonesty. As much as I like their food, I will not be wasting my hard earned money at...

For me and probably for many others as well, Panda Express is the place to go for relatively cheap but decently made Chinese food. The Kapolei location has been my favorite location since it's pretty new with good service, and the quality of the food. Today, however, I noticed that they stopped providing a separate small box for the third item on a Bigger Plate unlike they used to do in the past. The result is that it is not visually appealing and the flavors from each item got all mixed up. Not sure why such a decision was made. But I'm thinking that while they may reduce some costs by serving everything in one plate, it could turn away some customers who care about how their...