The Black Dog Dockside Cafe (OB Harbor) — Restaurant in Oak Bluffs

I'm never one to write a bad review, but now that this has happened AGAIN- I feel the need to. Hopefully mgmt will see this.

This dockside Black dog cafe has will sell you food- EVEN ONCE ITS GONE BAD. I got a chicken caesar wrap, with absolutely gross, rotten lettuce that had clearly gone bad. Im actually shocked the cook felt that it was ok to use. When I pointed it out to the front cashier, instead of replacing the wrap they gave me a box of JUST LETTUCE. Did not offer a refund or replacement for their rotten food.

I've gotten sandwich with avocado here too that have been brown and rotten. Here's a good food industry tip- THROW FOOD OUT WHEN ITS GONE BAD. Will not...

I don't know why I gave this place another chance. Last summer their manager was screaming at employees and very unpleasant with customers. This summer we went in at 11:45am to an empty restaraunt and employees twiddling their thumbs... we began ordering lunch items and they told us they won't serve lunch for another 15 minutes... asked if they'd start early as they were empty and they were clearly bored. They denied and promptly walked out. Last time I step foot in that location. I would recommend you go up the street to friendly places like mocha motts or...

The people who work here are very nice! We ordered food to go while waiting for our ferry back to Hyannis. It was pretty busy and our food wasn't ready by the time we had to board the ferry. We boarded the ferry last, sad without our food, but then a woman who works there made sure our order was rushed and actually RAN our food out to us and gave it to a deck hand to give to us on the ferry (as our ferry was basically pulling out of port). She went above and beyond and it really made our morning! 5 stars for great service...