Dunkin' — Restaurant in Oak Creek

I've been to this place a couple of times now. Normally, I'm not someone to leave a review unless I absolutely love a place. This Dunkin is awful. Every time I've gone I've waited much longer for my food than anticipated, which would be totally understandable if it were fresh, and not frozen. I've gotten cold food, burnt food and now no food. I waited a whopping 15 minutes in the drive thru, and went in after getting a coffee that came only 3/4 full to find that they hadn't even started my food yet! I left 5 minutes later. I ultimately paid $6.50 and walked out with nothing but a mediocre re-made iced coffee. Overall I am really disappointed in this place. I've never had this kind of experience at another Dunkin. Even the one in Glendale is always packed, and I walk out within minutes. Don't...

we been there several times, but any more, first of the drive thru never made my order right, and guess what the always give me the drink FREE, Poor Owner, last time just 2 days ago i had all my boys with me , walked in and ordered a dozen of donuts unfortunately Debbie she was taking our order and was the most rudest person I ever met so far, she looks like she hated to be there , she was rushing us to choose the dozen of donuts and because they don't have everything the shelves empty even that was 6:45 AM, no more go there and Debbie maybe this place not for you, because the last thing people don't want to see in the morning is unhappy faces, like you, Owner you might need to send some one in the morning to watch what is going on...

Usually go here every morning before work & order the same thing. Went earlier this week and they completely ruined my meal. 2 people I had never seen there since I’ve been going. My drink had caramel dripping down the cup bc they put the wrong lid on it. My hash browns were undercooked, still cold. My sausage was nearly frozen. And my croissant wasn’t toasted. Reached out to customer service for at minimum a replacement since none of my food was edible and Daniela’s response was “I’m sorry for your experience, I will work with the team to have better service” …thanks for nothing. Even though this location is on my way to work, I don’t mind going out of my way in the future. This place will not get my...