Wise Cup — Restaurant in Oak Park

I really love this spot! Wise cup is really amazing! Their place is very clean, huge, nice, and bright. They are well-maintained, organized, and the tables are perfectly aligned. The whole place has a great atmosphere, the vibe really hits different, and very relaxing. The coffee here is phenomenal. It is so tasty, delicious, and the aroma of it is really lit. This is the best spot for coffee! If you are here in this city and looking for a place to hang out with friends, meeting with workmates, and even bonding with family you must visit and give this place a try. This place has a big selection of coffee and tea. Perfect place to chill, read, and relax. All of their staff here is very friendly, nice, and decent. They also have baristas that is so professional and attentive. I really enjoyed my experience at this place. I would really love to visit and eat here again. Can’t wait to try more of their food on the menu. Will definitely recommend this place to all the people I know. This Wise Cup is exceptional! You all must visit this place! Thank you for outstanding service. Keep...

Walked by on a rush… it was mostly empty, but the lady at the front desk didn’t acknowledge me standing in front of her register as she tapped away on her tablet. It wasn’t until her employee assured me that he’d be with me in a few minutes that someone finally spoke to me. Before ordering, I asked the employee if their almond milk was sweetened because I’m diabetic and can’t have sugar. He checked, and affirmed it was unsweetened so I ordered a matcha. When I took a sip I immediately noted how sugary the matcha was, I told him I couldn’t drink it and his reply was “oh matcha is sweet, I thought you only cared if the almond milk was sweet” I explained again that ANY sugar affects me. I asked for a refund as I was late for a flight, but the lady (manager? Owner?) refused to give me one and wanted me to order something else. I can’t drink coffee, and I was already very late so with her refusal to refund me I just walked out. Save your time… go to...

I start my day early and was looking forward to my coffee break. Decided to try somewhere new. We have lots of wonderful options in Oak Park and I’m happy to support them. After going in and saying good morning I waited for a response. I figured she didn’t hear me, only realizing a few moments later she was on the phone with her air pods. I asked a couple questions about different coffees I never tried and was told all the info was on the listing(yes I read it, just thought I would be able to get her thoughts about them). She continued talking low on the phone the whole time I was there. I tried asking another question and she continued being rude so I left.

I grew up here, love supporting local businesses, and have been in customer service for over 20 years now. There are too many amazing options where customer service and quality go hand in hand that I will continue to go to, this is not one of them...