This is my local McDonald's located in a small town of only a few fast food store chains. There's easy access off the main strip and lots of parking. The staff, except for a handful are basically rude, almost never greet you and most of the managers are the same so complaining about service falls on deaf ears. Food is not consistent in temperature either. For instance, the $6 burger bag comes with a burger, small fry, 4 piece nuggets and a drink. So, burgers is generally lukewarm, nuggets have say around awhile and barely warm and fries which are the best part are generally not salted and also have been sitting around getting flavorless and cold. Now, for their desserts/ice creams they don't carry the advertised special so if you're looking for that delicious dessert on the commercials you can forget it because they don't carry them and during the summer when an ice cream cone would be great... forget it, the ice cream machine is ALWAYS broken. Their fountain drinks are usually broken and they ask if you'd like to substitute it for something else available they charge you an upgraded price for something you didn't even want? If you don't have an item and make me take a substitution, don't charge me for it because it's not my fault you Don't have it. Overall, it's the only McDonald's for 50 miles so you have to really want McDonald's to put up with bad service, unfriendly staff and...
Read moreIf you're ever in the mood for a horrible experience, swing by this McDonald's drive-thru. The guy at the first window yells for no reason, and acts like making a substitution is on par with launching a space shuttle. Apparently, the "manager" (he claims) has decreed that customization is forbidden, even though the button is right there on the screen! Who knew ordering fast food could be so... dramatic?
I had to tell him to cancel my order because I was no longer "McLovin' it." Let's be real—there’s no lovin’ happening here, not with this guy around. If he hates his job this much, maybe it's time for him to find a new one that doesn’t involve speaking to the public—or anyone, really.
Oh, and while we're on the subject of things that stink, let's talk about the bathroom. Imagine a zoo, but worse. It’s like the animals decided to take up permanent residence in there. If you're brave enough to venture inside, bring a gas mask or, better yet, just avoid it entirely. The health department should really pay a visit because something in there isn’t just a Big...
Read moreThe wife and I took the grand kids here for a surprise lunch. Ordered three Happy Meals and two extra value meals. What an ordeal. Cashier doesn't know what an Extra Meal consists of and doesn't give us cups for our drinks. Sit down and wait for our order while listening to counter girl screaming ready order numbers as loud as possible. Very annoying and obnoxious. All the while we can see half our order (Quarter Pounder, two cheeseburgers and two orders of fries) sitting on the counter getting cold. The wife eventually checks on our order and advises they were waiting on the Happy Meals and she will replace the cold fries. Finally got the complete order and sat down to eat. Quarter Pounder and cheeseburgers are cold, no sauce for the Happy Meal chicken nuggets and one missing the much anticipated toy. As well as being cold, the burgers weren't fit for an animal. Thirty dollars down the tubes. Never again will I set foot in this restaurant. These workers want $15.00 an hour? You've got to be kidding. They're not worth the minimum wage they are...
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