Philly's Phatties — Restaurant in Oaklyn

I ordered 2 small pizzas (one cheese with onions and the other broccoli with ricotta) and chicken fingers with fries. The cheese pizza tasted as if it had been prepared a day prior. Chicken tenders were burned, and instead of 5 I received 4. While the pizza didn’t look good I still started eating some of it expecting the favor would compensate. Well, it didn’t. I decided to call the establishment to express my discontent. I started summarizing my order and began to explain the issues I had. The gentleman stated that what I was saying about the pizza was very strange because “he was the business owner and the one who prepared the pizza”. I proceeded stating that the pizza may have gotten cold during transit or maybe I was the last costumer to receive the order. I added that I have ordered from them in the past and the pizza I got today is not the same. I also pointed out that I was not calling to request a refund or another pizza. While stating this, I was continuously being interrupted. He was extremely defensive, not accepting the fact that the pizza did not taste good or the same. Proceeded interrupting me while I was trying to finalize my thought process. Eventually, I decided to move on and point out the issues with the chicken tenders which is when he stated “okay, now you are changing.” as if I was trying to change topics for lack of proper answers when in reality that was part of the whole order. When I confronted his statement, he stated “the thing that I don’t like are liars”. I questioned him if he was calling me a liar, and he had the audacity to say “I am not calling you a liar.” Well, he did. I finalized the phone call stating that I was surprised by his attitude specially for being the business owner and that I would write a review. I will not order from this place again, not because of the pizza or the burned chicken tenders, but simply because this person (aka business owner) has absolute zero finesse to deal with his customers. If they can treat a customer like that, I can’t even imagine how the employees...

Friday night equals pizza night for our family. This week’s spotlight is on Oaklyn and having Philly roots, I had to go with Philly’s Phatties to grab some pie.

My husband and I like a good Brooklyn style pizza, but it’s not a favorite with every member of the family. So we’ll have to try it on our own. This time we ordered the Meat Lovers pizza, and the White Spinach Supreme pizza.

The Meat Lover’s pizza was amazing! The meat is finely shaved for the perfect texture and taste. We got a large, but it was so good that it will be a jumbo next time. The White Spinach Supreme pizza hit the spot!

What I love - there are usually four size choices to every pizza, tons of topping choices, and the menu is certainly not limited to pizza. From calamari to gyros, there are SO many items I want to try!

There is plenty of seating for dining in (guessing there’s usually a Philly game on the TV), but noticed most people were like us, picking up orders.

This is definitely a “must try” in Oaklyn. I think Philly’s Phatties has a new regular...

Absolute horrible customer service. I order from here probably at least one every 1-2 weeks. On Sunday 2/11/24 I ordered online as I always do. Today part of the order included a Lg Pizza w/mushrooms & green peppers. They don't have an option to take off the cheese, so in the "instructions" I entered No Cheese at all - only sauce & veges. We received our order and it had cheese so I called. The guy who answered asked did we want them to remake it, and I replied yes, the person can't eat cheese. He then asked do I want it delivered, and I said no I'd pick it up. It's not the drivers fault. A few minutes later I missed a call from them, so I called back. The guy on the phone informed me they CAN NOT replace my pizza, I asked why, and he said I have no idea. I spent $73 on this order, and my past orders have never been under $50. So, needless to say we will never order from them again and will let everyone we...