Steak 'n Shake

Edit They finally opened the dining room. I suggest they keep it closed!! Dirty, unbelievably dirty. If you could see the kitchen and dining room, you'd vomit. Management needs to be replaced or retrained. I worked for Five Guys as a GM for Five years. Unacceptable lack of cleanliness.

First time at a Steak and Shake. So the dining room is closed... I am forced to use the drive thru. We waited behind three cars and it took about ten minutes to get to "the box". The young man that took our order was quick and abrasive. No guest service skills whatsoever. He obviously hates his job. We got our order it was all correct. The food was good.... Nothing exceptional. The shake however was good but the lids don't snap on correctly and my passenger wore a chocolate shake by holding it too tight.

Open your dining room!! Why are you one of the few that still refuses to "open". You cannot sustain that business location on drive thru. You do realize that most people faced with you dining room closure will go elsewhere, not your drive thru. You are killing your income and negatively developing a name for yourselves in Ocala.

Good luck from a first timer. We might be back