BJ's Wholesale Club — Restaurant in Ocean Township

I been always buying from Costco but my mother in law asked me to go to BJs because of prices being better. Let me tell you something that happened on my first visit. I brought my aunt who is just moving to NJ, she is starting a new life here, got an apartment, bought tv on Saturday and cable company came on Monday to install services and when opened tv box, tv was broken. Today, Friday on her day off we went to the store to return it since it was damaged and manager is telling me tv and box have two different serial numbers. How did this happen? No, we didn’t switch tvs. First time we buy a tv this size and brand, this person is just moving here and bought a tv with first paycheck and now we are not able to return it! we are 100% sure that the broken tv with a different serial number was put inside that box by someone else! Not us, how do we prove it? Manager didn’t help at all to look for other ways to find out what exactly happened here, there has to be a tracking number to see who else returned same tv before us and exchange new tv to a broken one. Now we are stuck with a broken tv that we paid for and won’t get an exchange or our money back, what kind of business is this? My recommendation is go to Costco who is a 100% satisfaction guarantee, somewhere else or open anything you buy from this place before heading home so the same thing doesn’t happen to you. Be aware! Wish I could...

I like the store however I go there primarily to get cold cuts breads and when I am there my shopping cart magically fills up. But everytime I go there lately the staff at the deli area are not friendly and are complaining amongst each other...yesterday I waited 20 mins one customer in front of me there was 2 others they left out of frustration watching 2 other staff members behind the deli counter complaining and working on cutting massive amount of cheese ...now at my job...I stop what I am doing and take the next customer instead of upsetting them specially when we can clearly hear them and see them...so when the customer ahead of me is done I ask formy order and to PLEASE cut it thin the staff member nastily said any thinner it will fall apart now the cut he was showing me is number 3 at another store but I said I did not mind please cut it thinner...he got mad and had to move to another slicer to cut thinner...was that the issue??I don't know but that same guy is never friendly and in the future if he calls my number and there is another staff member I will switch my number or leave if noone else is an option....its annoying cause I don't mind waiting but don't be nasty...it makes a huge difference in a customers attitude just as if it was...

BJ's is well worth the cost of a membership even if you already have a Costco membership. The truth is, each store has it's strengths, some of which are common to both chains and some that aren't. Unlike Costco, BJ's sells most of their clearance items at a substantial discount rather than just selling it all off to a thrid party liquidator. You can score some astounding deals on clearance items.Their clothing selection is much better than Costoco's and full of good quality name brands. I also like that BJ's accepts coupons and clearly identifies items that match up with exisiting manufacturers coupons. This can add up to some very big savings. Their tire department is run by Michelin. My experiences with them have been far better than my experiences with Costco's tire department. Their bakery is also quite good, and their $5 rotisserie chickens are every bit as good or better than Costco's. The BJ's app is intuitive, useful, and makes sense. Don't overlook this great wholesale club. They may lack some of Costco's polish and unique offerings but BJ's stands toe to toe with it's competition. Just as important, their Oakhurst NJ store is clean, well run, and has a...