La Hacienda — Restaurant in Oceanside

This was the worst experience I have ever had at a restaurant. I normally do not like to send things back or complain but they kept getting things wrong over and over and over again to the point where it either seemed like a prank or intentional. They got our order wrong literally 8 times. It started with my husband ordering a Corona and them bringing him Modelo. This was just whatever and we didn’t say anything. The interesting thing is, they brought a Modelo, but asked if he wanted another corona.I ordered a blended strawberry margarita with salt on the rim. They made it on the rocks with sugar on the rim. I ordered cheese enchilada meal without sour cream, and a side ordered of flour tortillas. They brought me chicken enchiladas. My daughter ordered crunchy potato tacos and they brought her Carne Asada. They took the orders back and brought back a new order. They got my daughter’s order right but messed up on mine again. I got cheese enchiladas without cheese on top and just clumps of cheese inside not melted. It was nauseating. I should’ve taken a picture, but it slipped my mind. I just wanted to eat at that point. I sent it back again because there was no way I would be able to eat that. It was also extremely cold. The plate wasn’t warm and they sauce was cold. I ordered another margarita. This time a blended house margarita with salt. I thought there’s no possible way they could mess this up. Wrong. It was all ice And maybe one to two sips of flavoring. Both margaritas contained zero alcohol. I got my dinner for the third time and I was super hungry. They forgot my flour tortillas which I like to have for my rice and beans. I had to ask them for it again. At this point, after them messing up on my enchiladas three separate times, and everything else, I lost my appetite and just took it to go. They didn’t charge us for the tortillas or for the margarita, but I honestly think after messing up EIGHT TIMES they should have not charged us...

This was my first time ordering online from La Hacienda Restaurant and Party Hall. This was on Thursday on September 30, 2021 for my dinner time meal. I ordered on DoorDash.com and received a 50 percent discounted price off my total order. I ordered the (3) Shredded Chicken Meat Enchiladas with melted cheese, red sauce and sour cream it includes the Refried Beans and Spanish Rice. The price is $15.55 and I also ordered the regular size cup of the Sweet Tea. The price is $3.00. The subtotal was $18.55. the sales tax is $1.53, delivery fee is $2.99, the service fee is $2.78, the dasher tip to (Hannah) I chose was $4.50. My total discount was $21.07. My delivery order from Hannah arrived on time to my house.

The (3) shredded Chicken Meat Enchiladas with the melted cheese, red sauce and sour cream was very tender meat and very flavorful! The Refried Beans was a generous serving and the Spanish Rice both was very delicious. The Sweet Tea has a Mexican Cinnamon Spice in it and it’s very refreshing and has a great sweet taste to it. I really enjoyed eating this Mexican food for my dinner time. I received excellent customer service from the Door Dash Delivery Service. I highly recommend La Hacienda Restaurant...

I was about to give them 3 Stars because I had great food on Mother’s Day from them. But this order was so bad I am actually insulted at how bad it is. I only ordered today because I was craving the wet Everything burrito I got on Mother’s Day. But this burrito was not even close. I ordered on DoorDash same as mother’s day. Today It was half the size(same price). just the flavor right. It was mostly composed of rice with a few beans and a few pieces of carne asada sprinkled in and a tasteless green mush squirted on. The salsa Rojo was very good on mother’s day. It was the consistency of a nice gravy. Today it is the consistency of a can of crushed tomatoes and tastes like someone put a few herbs in a can and dumped it in top. The Elote was a cheap canned corn, if you are going to charge that much at least respect your customers enough to get a quality corn. I could have done this in my kitchen in 2 minutes for a 10th of the cost, and it would have been better. I ordered what I thought would be a better quality. To add to the insult to injury the Mexican coke was room temp, and it...