Starbucks — Restaurant in Oceanside

Worst starbucks experience I've ever had. I ordered my drink 10 minutes in advance from showing up to pick it up. I waited patiently for the drink. In the meantime, they called out two grande (medium sized) refreshers. The woman who came to pick it up spoke Spanish and said she ordered the "grande" size. Clearly a language barrier. All they had to say was she DID order the grande size, that's the grande size. She repeatedly spoke to them in only Spanish saying she ordered the "grande" making hand gestures that she ordered the large. A shorter woman with colorful pigtails and glasses just continuously told her that that is the "grande" size. I should have stepped in, super frustrating to hear that they couldn't understand that there was a language barrier. After about 3 minutes going back and forth, they took her back to the register and recharged her for two venti refreshers and took away the two grande ones. The woman left. A little while after, they messed up ANOTHER woman's drink that asked for no fruit chunks in it. They said they would remake it and OFFERED HER THE MESSED UP ONE TO KEEP. So frustrating to hear after they just took away the other two drinks from the other lady. I FINALLY saw the tall guy making my drink going slow as a snail, using whole milk instead of half and half, and spilling it everywhere. It was handed off with little to no ice, BARELY any cold foam that I paid extra for, and with the cold foam spilling out to the sides of the cup, all over my hand. 25 minutes from when I placed my order. I was late to my lunch break now. Later I stopped at another Starbucks because I was so unhappy with my drink, so they remade it for me perfectly. I've been going to Starbucks since I was a teen, even worked at one myself and have never ever had such a bad experience. I'm sorry if i sound picky, but the entire experience from the second I stepped in the store...

This was my main home store. They moved the manager to open a new drive-thru and since then it's been a revolving door of bad services, bad stress barristas as they are constantly rehiring and obviously not getting the training. This WAS the best & busiest Starbucks in the area, however if your $5.00+ cup of coffee is bad, don't ask them to fix it, they don't know how, care why, as well as never take accountability. The regional manager should be ashamed. I've contacted corporate office and I am told they've had multiple new managers in the swelling number of over a dozen within a few years. As heartbroken I am bc I lost my home Starbucks, save yourself as there are 2 new ones nearby with barristas that not only care but will always fix the coffee you ordered here on Vista Way by Walmart... Having to buy in true need while during errands... So when you drive down the road on Vista Way to Target...they'll fix it, smile, apologize and I'm so grateful for the new one by Target bc they DO CARE WHEREAS I'D ADVISE TO KEEP DRIVING AWAY FROM THIS STARBUCKS AS IT'S NOT WORTH THE PAIN, LOSS OF MONEY, TIME & FRUSTRATING LACK OF COFFEE AND HAVING TO DRIVE TO A NEW ONE ANYWAY! (I personally used this Starbucks between 2-4 times a day as I worked in the area) Such a sad loss! None of my friends, family or even school staff goes in here any longer and it is certainty not anyone's home Starbucks except to the guy who sits and smokes all day or the guy who sits at the first table on his computer all...

It’s a beautiful location but after three incorrect drinks in a row, I truly give up! I’ve gotten the same basic drink for four years and every time I place a mobile order it’s different. This past Saturday I def got mostly milk and ice and after another 8 bucks I decided to leave a review. This is the closest to my job but this location has been inconsistent since opening! To top it off last week the barista places the wrong sticker on two sandwiches and mixed it up. The customer returned the sandwich and I watched the barista explain he simply mixed the stickers up. He glances inside the bag after the other customer gave him back my sandwich and he just moves the sticker. Not realizing I saw and heard the entire exchange, he places the sandwich down from the other man and I ask “did he touch the sandwich…” with an attitude he says “excuse you.” I just replied “did he stick his hand it in and touch the sandwich bc that’s mine that got mixed up,” he quickly says “I already asked him, he said no.” I was standing there the entire time waiting for my drink and heard him return the sandwich, so you just lied and I ended up throwing away my $5 sandwich bc the barista wants to make stuff up not realizing customers are watching the entire exchange. Just saddened by the new location bc it is beautiful, but the staff at the other location across the street were a lot...