so i went to this location tonight @ 6:28 pm and attempted to use the dining area due to long drive through line, when i walked up the doors were locked. already have driving to this location i pulled around to the drive thru and asked what time the dining room closed, and they replied 9 pm , so i informed them i tried and the doors were locked maybe they could put a sign up for customers to know they had shut the dining room earlier than normal closing time. when i got to the window the first thing that was said to me was ' nobody else said anything about the sign you're the only one so we don't see why we need one' before i was greeted or anything , i then explained how it is just a decent thing to do for the customers such as myself that got out and yanked on the locked doors unaware they had closed 3 hours early. they then stated how they are under staffed , i was very disappointed in the customer service i asked to speak to a manager because the young man had a very bad attitude and i had asked for his name so that i could mention this incident of poor customer service. he refused to give me his name and so i asked for a manager , he brought me another employee who is not a manager , as i was explaining what had happened he's in the back of her running his mouth commenting and commenting and being rude and disrespectful, i informed him that this was the worst customer service i had received at taco bell, and maybe he shouldn't be in customer service if he thinks it's okay to treat the customers with such disrespect. since the young gentleman refused to give me his name he was the employee working the drive through tonight 12/7 @6:30 pm medium build young about 19/20 short black hair. i sincerely feel that this employee needs to be spoken to at the very least and needs to be trained a little better on his customer service. i will be calling to speak with corporate given the upmost disrespect i received after asking for a manager. i highly do NOT recommend coming to this location if you are really craving taco bell please go to a...
Read moreI ordered 3 beefy frito burritos on sat 6/10/2017 and i found them to have a odd taste to them that made me sick to my stomach (well the first 2 i tried) so i didnt want to risk a visit to Tri City on trying the other one. Anyway I went to Taco bell and explained to the manager what the issue was and he was very unprofessional and had every excuse in the book. First he said " I dont see the date on your order" it was a online order so they never gave me an actual receipt. Then his next excuse was" your the first one that has complained about the food" lol now thats complete BS. Then after all of that i responded by saying " so your calling me a liar?" lol now this is all over 3$ and some change and i didnt even say i wanted my money back or even the garbage food remade. So i just left because he wasnt worth the argument. Now I rarely put places on blast but this taco bell needs it. If you have ever been to this location you know what i mean! Its a health hazard just opening the front door. Avoid this place...
Read moreBeen eating here for 2 years love this Taco Bell... recently had a big issue though. They screwed up my order so after I paid I realized and told them at the window and then I paid again for the items I was missing and they asked what sauce I needed. I told them and then I looked in the bag they gave me the wrong sauce and only 8 sauces when I had 11 tacos and a burrito. How the hell is 8 sauces enough? I told them they gave me the wrong sauce and one of the girls handed me a bag with some of the right one in it with a rude look on her face. So then I drove off but didn’t feel like everything was there so I pulled over and sure enough I was still missing two tacos 🙃. I went inside and the woman did not even try to fix things she just told some guy in the back to talk to me. So I got my tacos but now I feel they are being weird when I come through and they gave me tacos the other day with barely any meat in them. I’m so disappointed and glad to be moving out of...
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