NEW TASTE ISLAND RESTAU — Restaurant in Ocoee

I had a terrible experience with the guy that works here. I am visiting from out of state and I wanted some authentic haitian food. I looked up the reviews and I was really looking forward to try this place out.

Upon placing my order the man informed me that the fried fish would take 15 mins to be ready. I said no problem. He said, "I will even take it out to you." 15 mins passed and I see him helping other customers and even those that he is familiar with. But he did not once address me. I am seeing plates come out and mine still had not come out. So I approached him and asked "how much longer?" He informs me that it will take 5 more minutes. I just stare at him and proceeds to inform me that it is a big fish. So I say, no problem. As I am waiting there he finally comes out with my fish and proceeds to charge me over $53 when the menu price states $30-$35. I informed him that your menu price does not even state this price so how are you charging me this much. "OH its a big fish" So why didnt you give me the fish on your menu price. "Oh you will have to wait again" When I say I am beyond disappointed at the lack of customer service from this establishment. First you took way longer than you originally stated and then you would rather throw this food out then sell it to a paying customer for the menu price? I will NEVER visit this...

This place is it. It is located in the food court in The West Oaks Mall in Ocoee. I stopped to get legume for my girlfriend. When she opened it to try, all I heard from the kitchen was a subtle "Mmmmm". The food is excellent. The portions are great. I've been (big) back twice since...in a week. The gentleman in front is very courteous. Very meticulous. Very generous. Greeted every customer accordingly, because he knew them. If you are looking for good Haitian food, especially close to Lake County, this...

Amazing food every time me and my wife go. I wish they were my neighbors 😄. Kalalou... Is not the same as this place. Kalalou is a nice restaurant, but over priced and over rated. New Taste Island Restaurant is spot on. Amazing customer service. The food is prepared carefully and it tastes like home cooked meals. Correction, home cooked Haitian meals. I never go wrong going to them for breakfast, lunch or even dinner. Definitely considering myself a...