Tandoori Chicken & Roti Hut — Restaurant in Ocoee

CONDESCENDING AND RUDE OWNER. FOOD AVERAGE AT BEST.

I visit the West Oaks mall quite often when I’m I. The area because I love to get SARKU Japan. Love that place. Anyways, while I was waiting for my food to be made there I saw this place across the mall and decided “hey, a side a Roti sounds pretty good with my meal” so I decided to give them a try. Once I arrived to the counter, the owner asked me what I wanted and I said “one Roti please” and he asked me “what am I going to eat with that” and I said “I already ordered my food elsewhere and just wanted a side of roti.” I told him but “hey, look at this food, I’ve got to try this next time” and his respond was “no you won’t” and he hands me a buzzer for the roti and I was like “okay…” anyways… I walked away to pick up my food from SARKU and then came back to the roti hut once the buzzer went off. When I got there, the owner said “this is Roti” and then pointed at some Naan and said “that’s called Naan” in a condescending tone as if I didn’t know that or was some uncultured person. Anyways, I pay for the Roti which was $4.25 for 1 piece! Dang that is expensive but either way it was fine. I proceeded to pay for it and didn’t add a tip or anything because it was just 1 piece of Roti and the guy wasn’t very friendly and it was over priced and not even hot. Anyway, the owner then says out loud in full volume “NO TIP?” And I was shocked. I walked away and ate my food just to find out that after all of that… the roti was cold and chewy. The audacity of that guy. Unbelievable. Super unprofessional. Tips are earned,...

I visited with my friend today for lunch we wanted to try the tandoori items and the biryani’s but the lady at the counter replied by saying those are special orders and we don’t have them and also she said that it will take more than couple hours for them to prepare. So we ordered for lunch special ,one with chicken curry and one with goat curry. The chicken curry was ok but the goat curry smelled really bad we immediately took the food back to her and showed her the food saying something is wrong with the goat curry she started to smile and refused to check if it was really bad. Instead she says we don’t give the refund and we don’t replace the food and she called us crazy I really don’t understand why she said that. She didn’t even apologize for the issue that we had. Looks like they just take the payment and doesn’t really bother what the customer goes through after that. I really don’t know how they are running this place with the people who has bad attitude towards the customers. Then we paid and ordered for an other chicken curry. And threw away the goat dish that was not good in front her. She says people come here for the goat curry. I’ve been to so many Indian places so far and I am from india I know if the goat is good or it went bad. I was not expecting any refund or replacement but the way she treated us and calling crazy was not appreciated. I would never go back if I see the same women at the cash counter and would definitely not recommend goat...

I've dined here multiple times and left satisfied every time! Also the food is Halal. Owner showed me a receipt from a Halal meat supplier in Orlando. So Alhamdulillah. The owner is very polite and doesn't hesitate to give free samples of the food and is always generous when serving. They have tandoor chicken, butter chicken, chicken curry, beef curry, lamb and a bunch of other Indian dishes. On my first visit I tried the sweet tandoor chicken with yellow rice and a small side of Dal and Baji. I enjoyed it but the beef curry on my next two visits hit the spot completely. It's spicy but not hot and was exactly what I was looking for. All the right flavors were there. I had it with white rice and a small side of potato curry, dal, Baji(spinach) and bora(green beans). The potato was so soft, everything was cooked nicely. They have plenty of drinks (sodas, juices), even maubi. Plenty of snacks like chips, split Chana, bread, deserts including pastries like pinetart, black eye cake and others. If you're close by definitely stop in and have a bite. The atmosphere is just what you'd expect at a mall. Id recommend this place to anyone, especially if you grew up eating this...