Jamba — Restaurant in Ogden

I just ordered from this location through their delivery service on the website and had left a note saying to bring it up to my apartment because I just had surgery yesterday and instead they left it downstairs so my security guard had to bring it up for me and leave his post. I then opened the bag and saw that they didn’t give me any straws when I had ordered two drinks. Like I said I just had face surgery and I can’t really drink without a straw so I called to see if there was anything they could do and first they hung up on me so I had to call again and I told the employee my situation and he was really rude and apathetic to me and said he couldn’t do anything about it. I went ahead and told my husband and he called them and had an even worse interaction with them. The general manager was very rude and hung up on him after arguing back and forth so my husband called them back and asked for the owners number since that wasn’t going anywhere and he got immediately put on hold and was left there for a long time with no resolution so he called a third time after waiting on hold and they said they would no longer answer him and blocked his calls. All over a straw. I can’t enjoy my drinks now and am very disappointed in the lack of tact. I just needed a straw because I can’t open my mouth much without ripping my stitches so for them to be so apathetic and to not really care it crazy. If you sell drink I think it’s kind of understandable to want a straw for that drink and it didn’t need to turn into...

I came to the location to get a drink. It says it closes at 9 online. But, when I got to the drive up at 8:50 they said they were closed. So I pulled around. The lights were on and the door unlocked so I walked in. I came to the counter and the person said sorry we’re closed. I responded on you are? She said yeah we close at 9. I said oh well it isn’t 9. She said oh sorry I haven’t had my phone with me, what time is it? She looked at her phone and said it is 4 minutes to 9. So we are closed....

I wouldn’t have driven across town if I new that the location started closing at 8:45 or earlier. I thought I could grab something quick and be on my way. That was a waste of my time. I get it, leaving early is nice, but when your hours are posted online people get in there car and drive because they assume that you will be open like it indicates online and on your...

Second time going to this Jamba ordered a strawberry blueberry bowl each time, and I usually go to the Riverdale one, but happened to be in the area on both occasions. The portion size is terrible for an $11 bowl of fruit and some yogurt, the bowl wasn’t even filled up halfway and toppings (granola) were missing both times! I provided a review with feedback and had a store employee email telling me the portion size was correct and that they don’t fill their bowls up all the way. The Jamba in Riverdale most certainly does and here is an example of what the correct portion size is for these bowls. Go to Riverdale and make the extra drive service is better and the portions are as they are supposed to be, this place is skimpy and must train their employees to skimp people.

*Photo pictured is serving portion from Riverdale location showing the proper...