Winans Coffee & Chocolate — Restaurant in Ohio

Review is based on prices Love that your customers get to pay for your projects and new stores. Could have at least showed some appreciation for your baristas but guess they don’t matter just like your regulars don’t matter. $1 price jump for a drink, is ridiculous and you should not take pride that! You have fallen into the “ we had too because of everything going up” AND THAT WAS YOUR ANSWER ALong WITH LABOR COST BUT YOU DID NOTHING FOR YOUR EMPLOYEES EXCEPT MANDATORY MINIMUM WAGE CHANGE!! Raising prices because of cost of ingredients is false in your situation…when one generation gets old and another generation takes over, everything changes and excuses are made to justify the changes! Winans is no longer my happy place anymore and thats sad to say because you were my daily pick me up a positive comforting daily thing! Now maybe a once a week thing and not too much excitement about it. A little bit of hatred towards your greediness!

I wouldn’t think you would want to be compared to Starbucks with as much as you dislike them as your competitors but you definitely are now with prices...

This was the worst experience I’ve had at any Winans. If I could give a 0/5 review I would but the minimum I can do is 1. The workers (one had glasses on) were incompetent and got the order wrong twice and so we had pay twice. The drinks are already overpriced so it’s ridiculous that they messed it up twice after repeating back the order to us. All 3 smoothies were completely watered down and not frozen AT ALL and were completely white in color and so we had to taste them to figure out what flavor because the mango and strawberry banana. One of the cups was broken and we had to cover the bottom with tissues. Honestly the worst experience and would not recommend this location especially if these people are working. Very disappointed because I used to...

Thanks to Winans, I have an ongoing resolution to cut down on lattes (try a cherry vanilla latte...mmm, so yummy!) and dark chocolate sea salt caramels (top of the list 🤤). Thank goodness the dark chocolate raspberries (Mother's Day), the dark chocolate sea salt eggs (Easter), and the dark chocolate salted carmallows (Easter) are all seasonal...I'm not sure I'm capable of the amount of exercise I would need to do if I had access to all my favorites all year round. Oh, and a shout out to dark chocolate highlander grogg too. So many great choices, but especially, great...