Classen Coffee Co. — Restaurant in Oklahoma City

I’ve been to this establishment a few times and I’ve always sat outside. We went back on Sunday and the patio was full this time so we just decided to sit inside. As soon as we walk in there was no greeting, just the workers staring at us until we said hey how are you guys. She never asked us if we needed our drinks to-go, just automatically made them that way. I was there to study so I grabbed a table, realized I wanted some pastries so my boyfriend went and got us some. I got the Apple danish and he got the coffee cake. It was extremely dry and cold. He figured they couldn’t warm it up because they didn’t ask, that’s how they gave it to him. Time goes on and we overhear the works giving excellent greetings to new customers and offering to warm up their pastries. I understand why I would just naturally sit on the patio now. I’m not the type to write reviews but I’ve never had an interaction like this and I think it should be said so they can do better going forward. I’ve worked in the food industry for over 10 years and I’ve always been taught from every company I’ve worked for that everyone deserves the same respect...

I will NEVER come back to this place. I come get coffee here multiple times a week but after the interaction I had with one of the coffee makers today, I will never come back. I went in this morning and asked for a cortado. I have ordered a cortado at this place more time than I can count. I actually bought 2 last week. The one I received today was way too strong and tasted differently than all the other cortado's I have bought there. So I went in to ask them what it was that they gave me. She told me a cortado and then tried to educate me on what a cortado actually is and then told me that what I really wanted was a cappuccino and that I should order that next time so I get what I want. Well what I really want is for you to make them the way everyone else has made them here in the recent past. I dont need a coffee lesson. A cappuccino has frothed milk, I did not want frothed milk, I wanted coffee drink with equal parts espresso and steamed milk, which is a Cortado. Management needs to correct this type of behavior. The old adage an angry customer will tell 10 people about the...

I was seriously disappointed in everything about my visit today. My daughter and I popped in after shopping to enjoy some much needed coffee. She ordered a macchiato, and I ordered a drip brew with room for cream & sugar. First, there were no sooons or any type of utensil to stir my coffee with anywhere. I used a plastic straw, which I don’t like to use straws anyway. No napkins. Anywhere. I sit my coffee on the table to discover its wobbly and it spills my coffee. Again, no napkins. I get some paper towels from a young man behind the counter. My daughter then uses them to fix the wobbly table. I’m trying to use these tiny packets of sugar and a straw on my coffee, only to figure out that the coffee is gross. Burnt, bitter, and some indescribable aftertaste. I couldn’t drink it. My daughter says she’s wondering about her coffee. We look over at the staff. Apparently, no one is making her drink. I look at my receipt. It wasn’t on there. She ordered it. We decided to take that as a sign and leave. Found another coffee shop with good coffee, real spoons, friendly staff, and no...