My Ngoc Jewelry — Local services in Oklahoma City

There isn't much to be said about this place that hasn't already been stated in other reviews... racist and rude! My experience took place just before Christmas. My mother-in-law (she's Vietnamese) wanted to shop here to find a present for my daughter so my wife and I (I'm African-American) meet her outside the store. It was probably 30 minutes til close that evening so my father-in-law called ahead to inform the owners we three were coming. Some might call it a coincidence that the female elderly owner happened to not open the door for us as I stood outside with my wife and mother-in-law waving at her. I decided to return to my car and my wife's father called the store to let them know it was us outside. Interestingly enough they were happy to welcome my wife and mother-in-law into the store at that point. After several minutes, my wife returned with her mother and stated how she didn't feel comfortable purchasing anything from there after what she perceived to be a racist slight against me earlier. I equally concurred and told her I was glad we didn't give them any of our business. We have since discouraged my mother-in-law from shopping there and would encourage anyone who doesn't want to support racist from doing the same. One or two times might be a coincident but it seems like this place gets a monthly review from someone experience discrimination in the store...

I brought a bracelet to them for a resize. As soon as my wife put it on, the bracelet snapped immediately. Upon closer look, and if you look at the photo, notice that how poorly they've done to reconnect the bracelet. They basically did a quick soldering / gluing the pieces together instead of doing the wire loop to connect the bracelet in order to secure it, thus ruining the side of the node. This is the sign of poor craftmanship that if you value your jewelry, don't ever do any repair here at all, they will ruin your jewelry. My wife came there again and asked them to make sure it get repaired correctly and they keep on postponing. At this point I am no longer able to trust their work and will be taking my business somewhere else.

A little back story, my family members have been buying jewelry from this store, since many years ago, whether it's a wedding gifts, rings, necklaces, so it has been great in the past. But it seems going downhill and I don't feel like they value their customers anymore. I don't mind having this ruined bracelet, but I think what's more valuable was our customer relation that it is no longer existed. It is impossible for me to recommend my family members and anyone to visit this store, and I hope that you guys don't make the same...

y’all, it’s the ultimate FOB jewelry store Asian locals have trusted for years. of course it’s also gonna have its quirks. the reviews here are 100% believable but it comes with the territory, I would say. so… yeah, a lot of the complaints are true, but I just don’t get how they’re complaints.

think of it kinda like how when you go into a shady restaurant with a snappy cashier—and you just know that food finna be fire as hell!! it’s that vibe :) so don’t shop here if you’re sensitive or have 1 million questions, but definitely shop here if you want fine metals sold by weight and don’t care how it’s...