McDonald's — Restaurant in Oldsmar

First I want to say the three stars is not about the outstanding effort this McDonald's has made during the restricted ability to deliver food to customers because of the pandemic.

With that said their staff is friendly, their orders are usually what you ordered is what you get and they do remember you when you come there twice a day for at least the past six or seven months!

The three stars is because the manager is not seeming to grasp that you cannot use one credit card machine, at window one, constantly and expect it to work all the time. Time and time again people sit in line in their cars not because of waiting for food but because the person at window one cannot get the credit card machine to accept the card for whatever technical reason there is. It is never the card is declined it is just their machine is pathetic. Again this happened this morning I spoke to the manager about it all he said was have a great day. Disappointing that they don't get they should have a machine that is either more durable or it needs cleaned more often or they should alternate the machines since there aren't any other places in that McDonald's that you can place an order.

again, I appreciate the staff, I appreciate the attention to always having good food, but I do not appreciate waiting in line for five or six cars deep while everyone tries to swipe their credit card four to six times to get it to go through. And for the record it is not just my credit card it is many of the cards that are presented if you sit there and observe while waiting in line. Further window two is always a waiting the car from number one window because it has been delayed for rendering payment because of the constant repetitiveness of having to reinsert the credit card.

the other aspect most of us responsible credit card holders really don't care to have happen is our card swiped four to six times to see if it can work, it opens the card up to more fraud potential because of such actions.

To the manager today that told me to have a great day - take your job seriously sir, take the comments from your customer seriously, and don't just placate them by having such redundant words rather he should have say I'll look into that for you and see if there is something that we can do better! But to the manager, have...

Friday March 20th 2020 night manager her name is cat very friendly my wife came through the drive-thru got somebody else's order by mistake I called her she verified and corrected to order and also gave me 2 free value meals for next time just bought a house in the neighborhood beautiful community beautiful people so glad I bought property in this area the manager cat deserves a raise she is a good value to your business if it is privately owned or corporate I hope it's privately owned because the employees are fantastic your business is only as good as your employees as a small business owner I'm speaking from experience at 43 years old I started with nothing please if cat ever needs anything the night manager give it to her she deserves it or raise a promotion something it is so hard to find employees that want to do the best they can from their heart mind and soul people like. Always succeed in whatever they're looking for something a friend said of mine he told me once a long time ago his name was Jordan Peterson sorry for the long message I'm guessing it's probably about five paragraphs long but I said it in simple words so everybody can understand how important it is to have a good employee in a small business very very very important and valuable I cannot stress this enough God bless everybody and God bless our country during this horrible time it'll only make us stronger perfect example World War II if two young children only listen we are unstoppable and the ways of Peace Justice and a beautiful...

I can not say enough AWESOME comments about this Mc Donalds!!!!❤ I am very very extremely blown away by the outstanding cleaness inside and out!! I certainly can not say enough about the management & outstanding employees. Which some have wked @ this location fors many years!!!!❤ As a extremely loyal customer that says alotttt!!!!❤ (Here's just a small example plus I could give u alotttttt more) I stopped at a different McDonald's this morning do to Drs appt & location. I ordered a carmel frappe... The ice had big pieces & couldn't taste carmel @ all!! When I got back I ran into this location & explained my order from a different location... Not only did the cashier (whom I wish I remembered her name about 8am this inside counter)replace it happily!!!!!❤ She surprised w a larger size! If all the McDonald's franchise's & corp. w ran store like this location from management to the best employees & it doesnt matter what time of day!! Its from the time they open till close it is ran w the best!!!! McDonald's would be EVEN BIGGER THAN THEY R NOW!!!!! If they all ran this way!!! From a loyal customer @ Eastlake. I dont know anyone @ this location & no relationship other than a customer!!! Thank you to EVERYONE @ this...