Mai Thai Restaurant — Restaurant in Omaha

My first visit here, and perhaps Covid times is not the best experience. I love Thai food and have eaten it in restaurants all over the world and over a three months stay in Bangkok over a three year period. So I know what the real Thai food is like. Mai Thai was deserted even on a Sunday at 2 PM, and I saw only one other couple there and a takeaway pickup.

The service was OK - perhaps the waitress was bored by the lack of customers and so was whiling away the time on her Phone. The table I was seated at hadn’t been cleaned well and a couple grains of cooked rice remained. It happens. I ordered the whole Pompano fish, and specified that I wanted it really hot (5 on a scale of 1-5). It was barely a 3, too sweet sauce and while the presentation was impressive, the flavor less so - it’d been cooked so much that everything was burned crisp. When I asked for Chili oil tray, I was told all they had was ground chilis and a hot sauce, which still helped me eat the food. I regretted driving away from the Vietnamese restaurant that was my first choice.

I’ll likely give it another try before abandoning it forever. Maybe another more often ordered dish might be better prepared. I’d advice anyone familiar with and liking spicy food to be careful about their...

This used to be a nice Asian restaurant. We were the only dine in customers. There were several take out pick ups while we were there. Previously dinner service had cloth table covers, and cloth napkins. It is more like a tacky Asian version of a greasy spoon diner now. There were 3 employees at the counter most of the time, one was our waiter. He was also handling the take out orders, and answering the phone, while the other two did nothing. Our waiter was constantly touching his face. Not what you want to see from someone with a skin condition that is handling your glasses etc. One of our appetizers we never received.. His response was to blame whoever was cooking saying they forgot. Both entrees, and the appetizer received had the same sauce base, even though entirely different dishes. All of which were overly sweet, and extremely salty. Even my husband whom adds salt to everything, said it was too salty! Also, only received water . No refills to the water. Won't...

We have eaten this place on a regular basis before they expanded went in one time after they expanded and the prices were very reasonable. We have been to the Aksarben location and refused to go back as there prices are very high for the portion of food you receive. As I know from experience of making this type of food at home you can get a lot of food but it is very time consuming. So we have chosen to drive to this location as the price was very reasonable for what you received in food. Today we went into this location and the food prices were almost double then they were before. We will not be back. Not because of the food it is great but priced very poor. We will choose to stay going to Salween Thai as they are very good, very friendly, and not over priced to receive the same...